SnD General Contracting LLC ( handyman services )

So sorry for your experience Jill. I’ve spoken to thumb tack for an explanation on why this keeps happening. Sadly they won’t change it. We have these specific days and times already blocked on the schedule as we’re booked already, so no one can book them, yet thumb tack is allowing it to be booked because “the dates can be changed once booked” is what they’re saying. which doesn’t make since as some people need help with their projects asap and can not wait months. I think it’s just the systems way of still getting money from the pros for “leads” even if we don’t get to do the job, we’re still paying for just having the conversation with you guys. Then they send a review to the customers we haven’t even helped which is frustrating. The only other person this happened with she tried to book us on a weekend and thumb tack allowed it and we don’t work weekends. Again we are very sorry for the inconvenience of not being able to service your needs.