FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing aims to be competitive and also reflect he level of service I provide. I try to be affordable and incorporate the most I can into my service calls. I try to be as accurate as possible with estimates and as transparent as possible if those estimates change for any reason. I extend discounts when I can, especially to Veterans.
- What is your typical process for working with a new customer?
I like to establish contact and feel the customer out. I like to not only make sure that I’m a good fit for them but the job and customer need is also a good fit for me. I like to get the details I need for an accurate estimate and try to be transparent from the beginning and throughout the entire process.
- What education and/or training do you have that relates to your work?
I have a bachelors degree and attended Cornell university and studied engineering. Although I didn’t graduate from Cornell I learned many valuable things while there. I continued my education elsewhere and have obtained many certifications including osha safety and EPA 608 certifications.