FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard trip fee for under 45 minutes travel is $75 Standard Labor rate is $75 hr Rekey is $25 a lock/cylinder
- What is your typical process for working with a new customer?
After receiving the work request, we respond quickly to the client with either a direct quote (if job is straightforward) or we may ask for more information (photos) to help ensure we have parts on hand to complete the job in one trip.
- What education and/or training do you have that relates to your work?
Our Senior Tech has over 23 years commercial and residential experience with certifications in: Master key systems Door and lock repair Access Control Door frame repair and replace High security Keys and locks - Medeco and Primus AADAM Certified