THiNC.technology

East Lansing, MI

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About this pro

How does your business stand out?

THiNC.technology (Tucknologies Holdings, Inc.) has competitive pricing, a proven track record of results, and strategic partnerships which helps our clients out-perform their competition. We are partnered with Liquid Web (hosting), BluePay (payment processing) and offer financing for our products from J.P. Morgan Chase. We have outstanding customer service and pride ourselves on being partners not just a vendor. Our Foundry Website Product is designed especially for businesses and organizations that need a mobile responsive website that's professionally done, with options to fit their budget. We also offer enterprise class development for mobile applications, custom software, and custom websites.

What do you enjoy about the work you do?

Our mission is to create technologies that solve problems. We love a puzzle, or a problem no one else can figure out. We love creating new technologies and helping our clients meet their goals. We are in this business to help people, and that's what we love about what we do!
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Location

East Lansing, MI 48823

Background check

Complete

Years in business

5

Number of employees

8

Times hired on Thumbtack

3

Reviews

3 Reviews
  • Shane A. Feb 3, 2016
    Craig is awesome and so easy to work with. I would recommend him to anyone.
  • Matt K. Jan 22, 2016
    Web Design
    Verified Review
    I would like to make it well known that their level of service, knowledge and customer care is second to none. I have been tremendously impressed with Craig Tucker and his team at Thinc.
  • Joe S. Jan 20, 2016
    They address the issues when they arise and take care of them in a timely fashion. I would recommend them to anyone.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We take the time to listen to what you want, then provide you with an estimation based on our proprietary system that is 96% accurate. This takes into account the work necessary for developing what you request. We will then present you a solution...after we have heard the problem...and not before!
What is your typical process for working with a new customer?
We start with an intake process that is designed to flush out all of the parameters for the scope of work. Then we estimate the development requested, and present you the options we can provide. Once we agree, we conduct a Creative Audit to gather all pertinent content and assign responsibilities and milestones. Then, we start development and use Agile Development to complete each piece of the project. Once finished, we test and then release it to you for approval. All the way through the process, you are encouraged (if not expected) to be involved with the making of your technology.
What education and/or training do you have that relates to your work?
We have a staff with MA in Telecommunications, Information Science and Media (Michigan State); MA in Serious Game Design (Michigan State); BA in Web Development (U-Wisc.); and a BA in Economics (Michigan State). Our company is Veteran-Owned. We are mission focused and used to doing things the right way.
How did you get started doing this type of work?
Craig started as a consultant, grew the company to an LLC, then grew it some more to have 8 employees and created jobs and economic impact. He has 10 years experience with video, film, television, audio recording, radio, and has won several Michigan Association of Broadcaster's Awards.
What types of customers have you worked with?
Mobile applications and websites are the most common job we do for clients.
Describe a recent project you are fond of. How long did it take?
We recently finished re-designing a website for our client Wealth and Wisdom Institute. This featured our plugin "Drag and Drop Presentation Builder," E-Commerce, payment processing, paid/free membership integration, subscriptions, webinars, seminars, event booking, contact forms, e-readers and more. It took a little over 90 days to complete.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for references. If they have a good track record they'll have more than a few references. We would welcome you to talk to our customers, we provide great products and services and therefore feel that they (the happy customers) are our best marketing.
What questions should customers think through before talking to professionals about their project?
Producing this level of technology is very time consuming and takes a tremendous amount of education, training and experience. What seems to be "easy" when it works usually takes a lot of "hard" work and takes a lot of time to make it so.