- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $50 for a research fee. This research fee is designed for clients who only want me to help them search for travel information, however are not ready to book their vacation. I hold the research in an ESCROW account for 90 days. Should the client book with me, I credit this money back to the person. In the case that the client books their vacation, I will be compensated by the travel vendor through a commission, therefore, the client does not need to pay me any money. As for discounts on travel, I am always aware of discounts on travel. Knowledge of, and the ability to develop discounted packages, are two benefits a tourist receives when they work with an accredited travel agent. I advertise travel sales and discounts on my website and social media.
- What is your typical process for working with a new customer?
I start by asking the client where they want to go when they want to go, whom they want to go with, and what is their budget. I then begin the research process. I create a document with possible itineraries for the client. The client then discusses the possible trips with their travel partners. They select an itinerary or requests alternate ideas. Once the client has selected their favorite vacation idea, I book all aspects of the trip, including transportation, accommodations, and excursions. I remain available to the client, should they experience issues, such as having to postpone their trip due to Covid.
- What education and/or training do you have that relates to your work?
During college, I attended three study abroad programs. This travel allowed me to see the world and made me want to go travel more. I earned a degree in International Relations. As a travel agent, there is quite a bit of education required to obtain one's accreditation status. I went through several classes and took exams. I continue to seek education about not only different travel vendors but also about the destination countries that my clients visit.