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About
HVAC Services You Can Rely On: Always on Time or You Don’t Pay a Dime®
If you require the installation of new heating and air conditioning equipment or the repair of existing equipment, our team is ready to provide the reliable service that you deserve! One Hour Heating & Air Conditioning offers installation, repair, replacement and servicing for all your heating, ventilation, and air conditioning needs.
One Hour Heating & Air Conditioning carries a variety of reliable and high-quality products to give you options. Your comfort is our goal, so we’re ready to work with you to find HVAC solutions that work with your budget, needs, and requirements. Integrity and service matter to us, so we back all our work with some of the industry’s best guarantees. Our work is backed with the UWIN guarantee, and we’ll show up on time or else we’ll pay you! ALWAYS ON TIME ... OR YOU DON’T PAY A DIME!®
Overview
Hired 25 times
Background checked
30 employees
45 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, punctuality, and work quality.
Excellent 4.9
36 reviews
5
89%
4
8%
3
3%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
John C.
Jul 17, 2021
•
Hired on Thumbtack
Great experience all the way through from inspection, to sales visit, to installation. Would recommend to anyone including family.
Details: Replace an existing A/C unit • System recommended by the pro • HVAC specialist • Basement • Location recommended by the professional • 1,000 - 2,000 sq ft • Two stories • House
Central Air Conditioning Installation or Replacement
judi H.
Mar 12, 2020
•
From Google
Great service, just had all the air conditioners checked over, Im ready for summer! I had a new furnace put in this fall and this company did an excellent job. I will continue to refer them to others. The service tech did a great job, was very knowledgeable and friendly and right on time, good job!
Aspen Heating and Cooling's reply
Judi, thank you for the great review! We are very happy to hear that we have earned your trust and we are grateful to have you as a customer! We look forward to serving you again in the future.
Thank you,
Aspen Heating - Jackson, MI
Katelyn G.
Mar 3, 2020
•
From Google
I dealt with Brad on three occasions and he was amazing to work with each time. I will need a new system within the next year but he put in time and hard work to help me get through this season. I will definitely go to them for my new system and highly recommend them to anyone who needs HVAC assistance.
Aspen Heating and Cooling's reply
Katelyn, thank you for your 5-star review! It is great to hear that your experience went well. Your business is much appreciated and we look forward to welcoming you back in the near future!
Thank you,
Aspen Heating - Jackson, MI
Doug F.
Feb 19, 2020
•
From Google
Outstanding Furnace service by a professional who described what he was doing and why the furnace needed it as well as advice on the separate air cleaner
Aspen Heating and Cooling's reply
Doug, thank you for your 5-star review! It is great to hear that your experience went well. Your business is much appreciated and we look forward to welcoming you back in the near future!
Thank you,
Aspen Heating - Jackson, MI
Gregory F.
Mar 2, 2020
•
From Google
Quick response, knew what they were doing. Explained what they were seeing along the way. Offered viable options for service to get my heat working again and let me make the choice based on options and prices provided. Great work!
Aspen Heating and Cooling's reply
Thank you very much for the kind words, Gregory! We are very excited to hear that you were happy with our service. We greatly appreciate your feedback and we look forward to serving you again in the future.
Thank you,
Aspen Heating - Jackson, MI
Credentials
Background Check
Gary Schultz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
By choosing One Hour Air Conditioning or Heating, you can feel confident in knowing our trained technicians will walk through the straight-forward pricing guide with you in order to determine what best fits your needs.
What is your typical process for working with a new customer?
When working with new customers, we believe in taking the time to fully understand the customer’s current system, any problems or issues, as well as walking the customer through our recommendations.
Take comfort in knowing, you can book an appointment during a timeframe that best fits your busy schedule.
What education and/or training do you have that relates to your work?
At One Hour Heating & Air Conditioning, our high-quality work and customer experiences are known throughout the country because of our experienced and knowledgeable technicians. Our technicians are friendly, clean, polite, and experienced, and they use state-of-the-art tools and techniques every time. Franchised and company-owned locations maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. Our technicians are professional, honest, and courteous for your peace of mind.
Our technicians have the following qualities in all of our One Hour locations:
Skilled Professionals: Our employees are trained and experienced at their trade, take continuing education courses, and regularly attend seminars.
Friendly & Courteous: Our technician will treat you and your home with respect and consideration.
Drug Tested: Our employees go through an extensive background check before being hired and go through random drug tests, where permitted by law, throughout their tenure.
Our technicians are the best in the business, having gone through rigorous training in order to be able to identify and repair any issues with your HVAC system.
