FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Very reasonable and vary depending on the issue and time spent repairing.
- What is your typical process for working with a new customer?
Try to reach out and discuss the issues at hand and make them feel at ease and make the transition as comfortable and simple as possible. Do not want my customers to feel overwhelmed. Technology can be intimidating and I try to take the intimidation out of the equation all together. I am here to educate not frustrate.
- What education and/or training do you have that relates to your work?
Certified Media Technician Specialist for a large School District and I am the sole Support for 4 schools. I support the entire school personnel in 4 schools (3 elementary and 1 middle school) including administrators, teachers, support staff, media centers, cafeteria food line computers, live broadcast equipment for daily announcements and PowerPoint presentation, the outdoor Marquee that displays the upcoming events, basically all the technology used and maintained in the educational setting for daily instruction.