- 2 years in business
- 8 hires on Thumbtack
- Serves Mount Pleasant, MI
"Rob's approach is above and beyond anything I would have hoped for and, as someone who has moved to the area recently, I am so thankful that we met him because he has eliminated a lot of anxiety/worry regarding our "fixer upper" of a house. Before I met Rob I felt like it would just be my wife and I trying to tackle all these projects alone and without guidance. Rob has changed all that and given me a new sense of optimism regarding our remodels.
The reason I can say that after a simple home-monitoring system installation is because of two things: Rob's honesty and trustworthiness. During that trip he looked at several different odd-jobs I was concerned about and, during his next visit, came prepared to fix them - showing attentiveness to the details without ever making it about money. I've never felt like he was misguiding us for his own self-interests. Rather, he has been open-minded in dealing with our requests, trying to come up with creative and cost-effective ways of fixing our home projects.
What has impressed me most, beyond the fact that I think he has gone above and beyond to make sure we are happy with his level of work, is his communication skills. This goes back to him being trustworthy and honest. Dealing with Rob has been so great - he already understands my wife's desire to keep things "looking nice" while balancing out my "path of least resistance" mentality. I feel Rob is "good people" and as a family man, I think his values come through in his approach to the job. In fact, he has even gone out of his way to think of our home project ideas while shopping for himself/his family, sending us pictures of different bathroom remodel ideas.
My wife and I have both talked about what a blessing it has been that we found such a versatile, fair and helpful handyman in the area. We cannot recommend him enough!"