My Bat Guy
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Affected areas
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Introduction
Our focus in an unknown industry is not only quality but knowledge through the whole process. With over 20 years experience, certifications and special equipment, we will take the time to make sure you’re 100% happy and sleep in peace at night.
Overview
Hired 2 times
6 employees
15 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Projects and media
6 photos
Projects and media
6 photos
Specialties
Primary pest type
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
39 reviews
5
82%
4
8%
3
0%
2
0%
1
10%
Past Customer
Mar 12, 2018
·
From Google
From Google
After discovering bats in our attic, we call Kelly at Bat Prevention. They promptly came out and did an exclusion so the little guys could not get back in after they left. Once the weather warmed up and our friends left, we had the attic insulation removed, disposed of properly, and the attic space treated. The two workers who came out were informative and careful as to not damage anything. They even took off their shoes when walking through the house to the attic area! Clean-up took a day and they left the house just as they found it, less the attic material and bats! Very pleased. As it has been warmer and the bats left on their own, we will have to see if they find their way back in. If that does occur, Bat Prevention guarantees their work and will come back out. Time will tell if the bats find another way in. Good company, pleasant people who do what they say they are going to do when they said they would do it. I hope I never need them again. However, if I do I would call Kelly.Dave
My Bat Guy's reply
Dave, Thank you for the feedback and kind words! Kelly and the guys enjoyed working with you. I’m happy to hear they took care of you and your property.
If you, friends or family need anything do not hesitate to give us a call.
Thanks again!
Ron
Owner
Past Customer
Jun 1, 2018
·
From Google
From Google
Quick and thorough service! Very polite.
Past Customer
Mar 18, 2019
·
From Google
From Google
Do not hire the bat guy! The owner Ron runs an unethical company and will take your money without performing the services promised!We were selling our home in the fall and had an inspector notice fecal matter in the attic so we called the bat guy to rectify the situation. He wrote up a quote for over $4,000 to exclude bats and remove feces. He did not even attempt to remove feces and failed a second inspection!He would not come back out to remove it and wouldn't give a $2,000 refund for the cleanup failure! I took him to court and got over a thousand back.He even tried to show the judge bogus photos of a clean attic that wasn't ours!Steer clear of this scam artist!He also tried to charge an extra $9,000 to remove insulation and replace it!I ultimately had the Attic Pros remove the bat feces and blow in new insulation for under $1,000! Go with these guys instead and get the job done without breaking the bank!
My Bat Guy's reply
Brett, I came out to your home after you received an offer and found damage in your attic from bats. I was met at the door by your wife, she stated that you “cleaned” the attic from the damage and wanted me to confirm the clean up was successful. After my inspection of the attic, it was recommended to your wife that a FULL attic restoration be completed (hazmat suites, air scrubbers, dumpsters, zip walls, floor protectors, ALL insulation be removed, attic antimicrobial and deodorizer agent on ALL framing, and new insulation be installed), along with completing a bat exclusion on the home. Your wife did not want to have those services completed, because you were selling. You requested for us to complete the removal of the bats and perform a spot clean. Upon signing up and speaking with you on the telephone, it was clearly stated that this does not guarantee all bat guano to be cleaned up and we recommend the full attic to be restored. You were satisfied with ALL the work completed by My Bat Guy.
Your second inspection for new buyers did not fail because of our services. Per the report YOU sent us, you had 12 issues, major issues, of things that needed to be completed.
We provided you with the FULL attic restoration estimate and tried working with you, by applying portion of what you paid toward the estimate. We were working with you the best we could.
Due to your behavior and unprofessionalism at the time in court, we were ordered to pay the $900 to you that you were charged to blow insulation over the entire attic, without properly cleaning the attic out. This was a scam on you just to sell the home. This now presents the health risk to the new owners.
All of our photos shown to the judge are time and date stamped at your home.
As you can see from My Bat Guy’s 4.9 star rating, for 10 plus years, we are not “scam artists”, we run our company with complete integrity. We provide the utmost services to ALL of our clients, in a service that is not fully understandable.
We are sorry, Brett, that you feel this way. However, we worked with you and wanted to properly repair your home. You found a company to unethically cover the damage. I would steer clear of these people.
Past Customer
Mar 19, 2019
·
From Google
From Google
Amazing owners and very reliable staff!
My Bat Guy's reply
Thanks Tim!
Past Customer
May 27, 2020
·
From Google
From Google
Great customer service, quick response time!
My Bat Guy's reply
Thank you for your review! If you ever need help in the future, don't hesitate to give us a call!