BGI Associates LLC

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Introduction: BGI is all about quality client services. Many in the investigative business operate from basement offices or from clandestine client meeting. BGI is committed to professional standards and will operate from a commercial office setting to ensure our clients we are here to stay. BGI ownership believes in business transparency and ethics. As in my previous 25 years of law enforcement service, I like helping those who feel they have no where else to turn. As stated earlier, a small business failing due to theft or a client suffering as a result of infidelity can count on BGI's compassion for our clients.

Overview

Hired 1 time

6 employees

10 years in business

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Reviews

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Charlotte T.

May 18, 2016

The job was to follow my boyfriend that was working out of state. I had reason to become suspicious of him. I contacted this agency and found them to be most courteous and very professional. They were in constant contact with me. The surveillance was great. I found out what I wanted and most of all needed to know. The cost was very reasonable. I would recommend them again.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
BGI pricing for investigations is very straight forward, we do have a reasonable hourly rate, but to ensure accurate pricing we first meet with the client to discuss their particular issue and quote accordingly. In Michigan Professional Investigators must work from retainers and keep detailed billing records. Please call BGI for free investigative consultation.
What is your typical process for working with a new customer?
Our first priority is to listen and get to know the customer. While situations can be similar there are no 2 incidents exactly alike. Not only are the individuals involved unique, the particular circumstances and the desired outcome of the client must be fully understood to ensure the client obtains the information they need. We begin with a free initial introduction meeting with the client. Once we understand the client, the client's situation and the client's desired outcome, we then discuss what BGI can do to help. Once the client is satisfied BGI is the agency for them, we will discuss the billing process and estimate the potential cost. BGI will not exceed the initial quote without the approval of the client. We seldom exceed initial estimates.
What education and/or training do you have that relates to your work?
BGI belongs to the Michigan Council of Professional Investigators and attends networking and training sessions when available. Chris, the owner, regularly reviews Michigan case law to ensure compliance in investigations, which will ensure admissibility of the information BGI gathers in court.