FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a $50 service charge for all repairs and 90% of our repairs are priced at a Flat-Rate: $40 for replacing a head, $50 for repairing a line leak, $60-90 to move a head, $100 to add a head, $100 to replace a valve, $150 to install a rain sensor, $500-900 to install a smart controller
- What is your typical process for working with a new customer?
Our office staff will schedule the customer with one of our certified technicians. On the day of the appointment, our technician will show up at the designated time and discuss the issues they are having. No matter what the issue is, our technician will complete a comprehensive 12-point efficiency inspection on the entire system and inform the customer of any other potential concerns.
- What education and/or training do you have that relates to your work?
Certified Landscape Irrigation Auditor; Certified Irrigation Technician, Pressure Vacuum Breaker Testing and Rebuilding, Toro EVOLUTION "smart" controller education