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Introduction: Because I am truly experienced and have been more focused on Macs. Many windows techs pretend to know Macs, stumble their way through and tell the client that they "fixed it". Unlike most Mac techs, I also know Unix command line so that I can get at the core of the system. The many positive results.

Overview

Hired 4 times

1 employee

26 years in business

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Reviews

5.0

2 reviews

5

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Craig K.

Dec 19, 2014

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Hired on Thumbtack

Very knowledgable about all things Mac. Helped recover files on damaged hard drive and made great recommendation for replacement.

Apple Computer Repair

David S.

Jul 27, 2015

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Hired on Thumbtack

Bruce responded immediately and helped me quickly and efficiently resolve my issue. His rich experience and expertise were essential to the positive outcome as my problem was nontypical and required special diagnostic and resolution skills. I couldn't be more pleased.

Computer Repair

FAQs

What education and/or training do you have that relates to your work?
All it takes for a pro likme me is to read an article or two and whatever "new" technology is out I will understand. This is because "new" technology is not so different but just a bit faster, like USB-3. The voltages are a little bit higher and the data rate is about ten times faster than USB-2. The big changes are this: Operating Systems such as Windows 8 or Mac 10.10. Going for the newest system is what you do when you want more headaches or you got stuck with it when you bought a new computer and it has the new system by default. Avoid new systems. They are all buggy. Apple's 10.9 (Mavericks) had several updates: 10.9.1, 10.9.2 etc. to 10.9.5, plus security updates. Each release was a bug fix.Once a release becomes 10.X.3 or higher, it is becoming stable and mature. With Apple, grab their updates as fast as you can get them. With Windows, wait and check around to see if the updates cause more trouble. Some old software will not work with a new system and needs to be updated, and that can cost you. Is it worth it to have the new system? Early adopters of systems run into the trouble that I have mentioned. They may make claims to the contrary yet I fix their systems and see the problems. Be careful with new systems. If it works, don't fix it.
How did you get started doing this type of work?
I started by helping a kid many years ago. I liked fixing something that won't go nuts again due to bad design (such as MS junk).
Describe a recent project you are fond of. How long did it take?
DIagnosed a bad hard drive enclosure with a client in Baltimore just days ago. He knows nothing about computers and still calls me even though I moved away more than two years ago. Also got him the part number for a replacecement enclosure.