- What should the customer know about your pricing (e.g., discounts, fees)?
Generating a fair price is the most important thing. I am transparent and honest in all facets of how I come to my estimate. I DO NOT inflate dumping costs, I do not milk the clock so I can charge more. My pricing system come down to solely time and dumping costs. That being said, the estimate I end with is just so I can pay my guys, and myself a balanced amount for the work done.
- What is your typical process for working with a new customer?
When working with a new customer, I like to first get a idea of the scope of work that needs to be done. How much junk needs to be removed? What is it going to cost to properly dispose of it? I often request pictures, but ideally I like to see the job in person.
- How did you get started doing this type of work?
When I was fifteen my cousin and I were the only ones ambitious enough to clean out my grandmothers house. She had been hoarding junk for fourty years. We cashed in the scrap metal and disposed of the junk. This was the start of my junk removal passion so to say. We turned her garage into our shop, advertised, and eventually built our company up to service all over Bergen County in New Jersey. One truck become two, then a trailer, and then employees. Family has brought me to Minnesota. Although I left my business back in New Jersey, I brought my expertise and passion for junk removal with me!