FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer complimentary estimates and will stop by for a quick inspection to better understand your needs. First-time customers can also enjoy exclusive discounts as a token of our appreciation. Plus, our pricing is highly competitive, with customizable service packages designed to fit both your budget and specific requirements.
- What is your typical process for working with a new customer?
Upon arrival at your location, we conduct a thorough evaluation of your locks and security systems. Based on our assessment, we provide a fair and transparent quote. If you’re satisfied with the pricing, we proceed with the service immediately.
- What education and/or training do you have that relates to your work?
As certified locksmiths, we’ve undergone hands-on training that’s given us extensive real-world experience. Our practical skills come from working directly with a wide range of locks and security systems in real-life situations.