FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will give the most accurate price I can over the phone based on the information the customer provides. I'll always give the price up front with no hidden fees.
- What is your typical process for working with a new customer?
I get a detailed description of the customer's situation and needs. I try to give the most detailed quote that I can based on the information the customer provides. I give them an ETA and try to be there as fast as possible or when it's convenient for the customer.