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New Concept Plumbing, LLC
New Concept Plumbing, LLC

New Concept Plumbing, LLC

Free on-site estimate


Responds within a day


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Introduction
We offer fair rates and outstanding work. NCP has been featured on the DIY Network TV show Bath Crashers. Licensed,bonded and insured We love getting out in the field and meeting people, helping customers with their problems, and a remodeling project that puts a smile on the homeowner's face.
Overview

Hired 605 times

Serves Prior Lake, MN

Background checked

1 employee

12 years in business

Business hours

SunClosedMon8:00 am - 1:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2018

Projects and media

34 photos

Projects and media

34 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

449 reviews

5
89%
4
6%
3
2%
2
1%
1
2%

Read reviews that mention:


pro avatar
Bobbie M.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Details: Yes, the location has an existing heater • Gas tank (standard) • I already purchased the water heater • Townhouse

Water Heater Installation or Replacement
pro avatar
Shauna R.
Apr 8, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I am very happy with the work done by NCP. Mike was very patient with me as I wanted to get several bids. I needed a 40-gallon water heater replacement, as well as few smaller projects. He did NOT try to "upsell" me on things I didn't need (which some other companies tried to do). After talking to 4 other companies, I reached out to Mike and told him I wanted him to do the job. He was on time, pleasant, professional, reasonably priced, and did excellent work. I highly recommend New Concept Plumbing. Look no further, you will not be disappointed.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
pro avatar
John J.
Jan 23, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Came out and gave free evaluation and estimate before doing any work. Old water heater needed to be replaced. Replaced and installed all within 2 hours. Fair price, fast work. Highly recommend!!

Details: Routine maintenance • No hot water • Electric tank • Closet • House

Water Heater Repair or Maintenance
pro avatar
Juan A.
Oct 2, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I wish the site had allowed me to choose all the items mentioned (including responsiveness and punctuality). The quote was great, and he installed the unit the day after I spoke with him. The job was done in ~2 hours, and this plumber knows his stuff. I read the reviews before hiring him, and all but one were awesome. I have no idea why the bad review, but I can vouch for him as a great and professional plumber. I highly recommend NCP LLC for the installation of a water heater.
Water Heater Installation or Replacement
pro avatar
Brianna B.
Oct 2, 2024
·

Hired on Thumbtack

Hired on Thumbtack

He was very professional and didn't try to sell more things that we didn't want or need. He was also able to install the water softener the day of the consult (but we requested the day after the consult.) I had two kids that were trying to take naps during the install and he was very courteous and was very quiet. I would definitely hire him again.

Details: Water softener (most common) • I would like to discuss with the professional • House

Water Treatment System Installation or Replacement
Credentials
Background Check

Michael Fruetel

FAQs

  • What is your typical process for working with a new customer?

    Listening to my customers needs are key. Giving them what they want is my job. I provide them with respect and excellent craftsmanship. This applies to new or returning customers.

  • What types of customers have you worked with?

    I have worked with all typed of customers. Ranging from someone who needs their toilet unclogged to extensive kitchen and bathroom remodels. Do

  • Describe a recent project you are fond of. How long did it take?

    Doing the Bath Crashers episodes have been very rewarding. Those are not easy jobs to take on. I recently had to move an entire bathroom from one side of a bedroom to another. This involves completely moving pipe around, and not just moving a toilet 2 feet.

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