New Concept Plumbing, LLC
New Concept Plumbing, LLC

New Concept Plumbing, LLC

Top Pro

Free service call

4 open slots

in the next 3 days


Water treatment type
Water treatment problem

A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds within a day

Review Summary

Great 4.8

(418 reviews)

This pro offers prompt and efficient plumbing services, often completing jobs within hours of being contacted. Customers appreciate their friendly demeanor, clear communication, and fair pricing. The pro consistently receives positive feedback for their ability to diagnose and resolve various plumbing issues, often going above and beyond to provide additional advice and tips. Customers also note that the pro arrives on time and leaves work areas clean.

AI-generated summary of customer reviews


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Introduction
We offer fair rates and outstanding work. NCP has been featured on the DIY Network TV show Bath Crashers. Licensed,bonded and insured We love getting out in the field and meeting people, helping customers with their problems, and a remodeling project that puts a smile on the homeowner's face.
Overview

Current Top Pro

Hired 561 times

Serves Prior Lake, MN

Background checked

License verified

1 employee

11 years in business

Business hours

SunClosedMon8:00 am - 1:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2018

Featured Projects

32 photos

Reviews
Great 4.8

418 reviews

5
90%
4
6%
3
2%
2
0%
1
2%

Read reviews that mention:


pro avatar
Michele F.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

I hired Mike for an emergency hot water heater replacement. He was prompt and professional throughout the process. Later, I pulled the permit and the city inspector wanted a special type of valve installed. I was worried that a contractor who has been paid for a job would not be eager to return for a small fix. Mike arranged a time a week later and replaced the valve with no fuss. He is a true professional and I would heartily recommend his firm.

Details: Yes, the location has an existing heater • Gas tank (standard) • Basement • House

Water Heater Installation or Replacement
pro avatar
Deanne Y.
Jun 3, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Mike was great, he responded quickly and recommended a water softener, which was a much better choice than the one I was considering. He worked quickly and efficiently and at a very fair price!

Details: Water softener (most common) • I already purchased the water treatment system • Townhouse

Water Treatment System Installation or Replacement
pro avatar
Deb S.
Jun 3, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Mike came early and put in the hot water heat. Cleaned up and removed the old one. Mike did a great job and was very efficient. Will be using Mike again.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
pro avatar
Damian H.
May 27, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Had a great experience with New Concept Plumbing. They showed up, gave a reasonable estimate on the replacement of a hot water heater and were able to install/replace the same day (within minutes of the estimate).

Details: Yes, the location has an existing heater • Gas tankless • House

Water Heater Installation or Replacement
pro avatar
Zobia S.
May 10, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Great service, great attitude, and super efficient . Mike got my diagnostic and changed my water softener within a couple of hours.

Details: Regular inspection and maintenance • Water softener (most common) • House

Water Treatment Repair or Maintenance
Credentials
License

License Type: Plumber – Master (MN)

License verified on 1/16/2024

Background Check

Michael Fruetel

FAQs

  • What is your typical process for working with a new customer?

    Listening to my customers needs are key. Giving them what they want is my job. I provide them with respect and excellent craftsmanship. This applies to new or returning customers.

  • What types of customers have you worked with?

    I have worked with all typed of customers. Ranging from someone who needs their toilet unclogged to extensive kitchen and bathroom remodels. Do

  • Describe a recent project you are fond of. How long did it take?

    Doing the Bath Crashers episodes have been very rewarding. Those are not easy jobs to take on. I recently had to move an entire bathroom from one side of a bedroom to another. This involves completely moving pipe around, and not just moving a toilet 2 feet.

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