FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of your home, the level of cleaning required and the selected services. We accept payments via cash, credit/debit cards, Zelle and electronic transfers.
- What is your typical process for working with a new customer?
Our process is simple and designed to make your experience seamless: 1. Initial Consultation - We discuss your cleaning needs, preferences and schedule. This can be done via phone, email or messaging. 2. Estimate & Booking - Based on the details, we provide a price estimate and schedule a convenient cleaning appoitment. 3. Cleaning Day - Our team arrives fully equipped and follows your specific instructions to ensure a through and proffesional cleaning. 4. Final Walkthrough - If you are home, we can do a quick walkthrough to ensure everything meets your expectations. 5. Feedback & Follow-up - We appreciate your feedback and offer recurring cleaning options for ongoing service. Let us know how we can best meet your needs!
- What education and/or training do you have that relates to your work?
Our team has extensive experience in the cleaning industry, with hands-n training in professional cleaning techniques, sanitation standart and the safe use of cleaning products. We stay up to date with industry best practices to ensure high-quality service. Additionally, we prioritize customer service training to provide a friendly and reliable expirience for our Clients.