- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing reflects that I am offering the skilled service of a professional with many years of experience. I charge by the hour because every project is different. I can provide an estimate of the time a project will take, and I'm happy to communicate if this changes during a project.
- What is your typical process for working with a new customer?
I like to make sure all expectations are clear for project deadlines, communication, and deliverables before starting. This is crucial to ensuring you are happy with the end product(s). Expect to exchange messages with me while we work these details out before starting. Be prepared to respond to questions during the project, again so I can give you the product you need.
- What education and/or training do you have that relates to your work?
* Bachelor of Arts in journalism with a news writing, reporting, and editing focus * Serious fiction writer since 1998, multiple story sales and two anthologies in print * Edit multiple short stories, novellas and novels annually since 1998 * Worked in medical education for 19 years with technical writing as a routine duty * Freelance and contract technical writer as a primary career since January 2017