FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have several packages for each of our services to fit nearly any budget! We offer special discounts to Thumbtack users and discounts for booking multiple services.
- What is your typical process for working with a new customer?
1. We discuss needs, pricing, etc. It's $45 down to reserve your date. The rest is due two weeks before your wedding. 2. We complete an agreement, which is really easy and digital. I send you a link to our online planner which will help plan your event and will give us a great guide to follow. The planner covers almost everything we need to know. 3. When you have all your info and decisions made, you can complete the planner. 4. After you complete the planner, I assign the best service professionals on our staff for you based on your planner and availability. We do not have any "rookies" and all our service professionals are fully trained and experienced. You and I work out any questions, concerns or issues you have along the way during planning. Your service provider will call you the week of your wedding to run through the planner with you and anything else that needs to be discussed so you get a chance to talk to them ahead of time.
- What education and/or training do you have that relates to your work?
We have a fully educated and fully trained staff. Our head photographer and videographer have several years of college level educating relating directly to their skill set.