Hourglass Remodeling
Hourglass Remodeling

Hourglass Remodeling

contact for price

Specific air testing required
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: The reason that my work stands out is because I have been remodeling for 28 years and have very extensive knowledge of all of the trades required to remodel a home. I am very particular about the whole job and especially the finish details. I look for ways to carry the project from the beginning to the end with as few problems as possible. The thing that I love the most about my job is dealing with the people and making sure that they get exactly what they are looking for. I love problem solving and finding solutions. The only real problem is not dwelling long enough to find the solution. My grandfather always told me that if one man made it, another man can figure it out. I have always prided myself with that attitude and always seek advice from wiser people if I can't find a solution.
Overview

Hired 2 times

2 employees

20 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

20 photos

Reviews
Good 3.5

8 reviews

5
38%
4
25%
3
0%
2
25%
1
12%


pro avatar
Gary H.
Oct 6, 2014
pro avatar
Steve D.
Sep 29, 2014
We had Guy come out to install a Onyx Collection shower in our master bathroom. The project seemed to start later than originally planned. Once Guy got here, he worked hard an got the job done. After that, the customer service seems to be somewhat lacking. I sanded and prepared the drywall mud around the shower so I could finish painting around it. He did not install a door to wall seal which led to water on the floor after first use. He ordered some sticky tape gasket which came in after several weeks then fell off after the first night. I called the manufacturer myself and they sent me a new clamp on gasket that is much better! Delivered in 3 days. There are several other items that seem to be put on his "back burner" that finally we have had enough and I will take care of myself.
Hourglass Remodeling's reply
The customer was precise with his evaluation on the customer service after the job. The glass shower doors came from a different supplier rather than the Onyx Collection. The piece that the shower door company sent out was in fact a sticky tape gasket and it did fall off. I contacted the supplier and also received a slide on gasket the next day after I was informed that the original gasket failed. There were many attempts at calling the customer with no results. The customer would only text. The other item that was my mistake that was "put on the back burner" was a free foot rest that was not on the original order. I forgot to place the order for this for the first week after the job was originally finished, and it took three weeks for the Onyx Collection to make it. This was delivered to the customer for him to install, after texting me to say that "he would take care of the rest"
pro avatar
John C.
Oct 4, 2011
Guy Beuker remodled my kitchen and much to the delight of my wife and I he was very diligent, knowledgeable and skilled at resolveing several issues we had encountered. I found it extreamly fortuitous that we had Hourglass Remodeling for our kitchen remodel. I feel Guy is honest, trustworthy and willing to stand by his work. I have since hired him for our next project. Good Job Guy!! Thank you for your hard work.
pro avatar
Carol R.
Oct 4, 2011
Hourglass remodeled my kitchen and the workmanship is beautiful! It was a complete gut job and involved moving a wall and removing soffits - it looks fabulous. Guy does excellent work - a bit slowly - but the end results are wonderful. We enjoy the kitchen every day and the improvement is hard to believe!
pro avatar
Donnita L.
Oct 9, 2014
Guy did an excellent job redoing our bathroom. He needs to work on communication skills. Did not give a reason for not starting on the job as scheduled in the beginning. Needs to write things down and not forget what needs to be ordered and completed.

FAQs

  • Describe a recent project you are fond of. How long did it take?

    I just finished a kitchen for John C. in St. Ann and it came out beautiful. There were many unforeseeable issues that the previous contractor covered up. There were multiple splices in the electric in the ceiling with just tape on the connections, major rotting in the wall, ceiling, and floor of the kitchen. The entire waste stack had to be replaced. The kitchen is to be posted on my website soon.

  • What advice would you give a customer looking to hire a provider in your area of work?

    In choosing a professional always choose one that has been doing only that profession for a long time. In the case of remodeling there are so many variables that arise from following behind a do it yourselfer or a contractor that cuts a lot of corners. This is the hardest to compensate for because he is the one that also knows how to hide the problem.