KC Prestige HVAC

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Heating system problems

About

At KC Prestige HVAC LLC, our top priority is serving you and your family with the highest level of comfort, care, and reliability. Based in Kansas City, MO, we specialize in providing expert heating and cooling solutions tailored to your home or business. As proud premium dealers of Trane and Mitsubishi systems, we deliver industry-leading products and technology backed by years of experience. Whether it's an installation, repair, or maintenance, we stand by our work and guarantee 100% satisfaction on every installation. Trust KC Prestige HVAC to keep your indoor environment perfect year-round—with service you can count on.

Overview

Current Top Pro

Hired 299 times

Background checked

4 employees

3 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

Services offered

Type of heating system

Furnace

Heat Pump

Heating system problems

No heat

Not enough heat

Unusual noises from inside

System keeps cycling

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

193 reviews

5

96%

4

1%

3

0%

2

0%

1

3%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Philip A.

2 weeks ago

•

Hired on Thumbtack

KC Prestige did the repairs quickly. Responsive and good communication. they fixed the HVAC furnace when other companies declined the repair service. excellent value!

Details: Furnace • No heat • Closet • Single-level building • House • Owner

Heating System Repair or Maintenance

Vince B.

Aug 31, 2026

•

Hired on Thumbtack

KC Prestige HVAC is amazing! Waited all day for an appointment from another company that turned out to be a scam. After being scheduled for an 8:00-10:00 appointment online they never showed causing me to call and reschedule. Once rescheduled they came late in the day only to charge me an abundance of money and tell me it would be an additional $400 an hour of "diagnostics". After an hour and them telling me that it may take up to 4 more hours to diagnose and I should just replace my whole system, I sent them out the door and tried thumbtack that was recommended by my mom. I ended up scheduling with KC Prestige HVAC. Nick Eller responded promptly after using the app and was at my house within an hour. Nick shot it straight, informed me of what was going on step by step, and kept me updated on what he thought the problem was. He solved my issue within an hour and literally made my day. Very professional, knowledgeable, and respectful company and employees in my opinion. I am very impressed by Nick and KC Prestige HVAC. Thank you!

Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House • Owner

Central Air Conditioning Repair or Maintenance

Devi E.

3 weeks ago

•

Hired on Thumbtack

Cody was on time and a very nice person. We got an honest assessment and a fix for the issue. He took time to diagnose the issue properly and fix it.

Details: Unusual noises from inside • Basement • Single-level building • House • Owner

Heating System Repair or Maintenance

JD d.

Apr 9, 2026

•

Hired on Thumbtack

Details: Replace an existing A/C unit • As recommended by the professional • I'm flexible • Basement • Location recommended by the professional • 1,000 - 2,000 sq ft • One story • Townhouse • Owner

Central Air Conditioning Installation or Replacement

Ken W.

Jun 24, 2026

•

Hired on Thumbtack

Did a great job! Installers were friendly. Nick provide several estimates that we were able to negotiate a bit. Came next day and done by Noon. If I'm giving some real feedback, which I hope is appreciated, there were a few areas that might provide a better customer experience. The payment situation I did not love. Cash or check were the only options with no fee. Credit/Debit cards added a 3% fee ($250 on top of estimate). The actual fee for those transactions is limited well below that much. No PayPal, Venmo options. Another thing I was surprised by when you are paying for a full system, even if it's not their top tier options, was that the included thermostat was more basic that the 20 year old one they replaced. It's a 2026 Lennox system with a cheap, basic controller. For another $100, you could really impress new customers with some post 2001 technology. Easy to replace it with a smart thermostat but underwhelmed for sure. All in all, 5 stars, but time to update some of your technology to stay at the top of your game. The new Lennox system is a beast though. LOVE IT!!

Details: Replace an existing A/C unit • As recommended by the professional • I need the professional to purchase the unit • Closet • Ground floor • 1,000 - 2,000 sq ft • One story • House • Owner

Central Air Conditioning Installation or Replacement

Credentials

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Nicholas Eller

KC Prestige HVAC

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