What should the customer know about your pricing (e.g., discounts, fees)?
We have flat rate pricing. Meaning, we quote you a price and that is the price you pay. Of course, if you would like to add another area, while we are there, that can be discussed at the time.
What is your typical process for working with a new customer?
We traditional gather information and schedule a free estimate. We email said estimate to customer to review. Then place customer on the schedule if they so desire.
What education and/or training do you have that relates to your work?
None. We just ask customers to stay of the raised slabs till the morning.