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Carpeted stairs

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Introduction: Every job we take on is completed to the best of our ability. We take pride in knowing that our customers are happy with our service, so much so that they refer their family and friends to us. The best part of this job is the customer. We get the opportunity to meet new people every day. This is very different from working in an office. We are invited to come into someones home where we are treated as a guest. Some customers we see on a quarterly basis and others on a yearly basis.

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing can vary depending upon the job. A typical three room carpet cleaning job is $99. Large rooms may be counted as two rooms; however, the customer is always quoted a fair price before services begin.
What advice would you give a customer looking to hire a provider in your area of work?
Research. Many companies still use wet carpet extraction. A wet method must first liquefy and dissolve the soil in and on the carpet in order to begin to retrieve it. As the liquid flows onto the carpet and the liquefaction of the soil occurs, it essentially loses control and the soil and cleaning solution flow throughout the entire carpet. Based on the statistics that manufacturers of extractors use, only 60-85% of the liquid used, can be retrieved. Consequently, if 10 gallons of liquid is used in a room, 3-4 gallons of liquid will be left in the carpet. When we look in the tank and see dirty water, we must remember the 3-4 gallons left behind in the carpet contain the same dirty residues. In other words, what is left behind has the same soil and cleaning chemicals as what is in the tank. As the carpet dries out, some of the soil and spots may wick to the surface of the carpet and require recleaning. HOST works on a different principle. It is millions of small sponges, dampened with the right amount of water, detergents and a safe-to-use solvent. This allows us to keep control of the liquids at all times during the cleaning process so there is no chance of wickback. HOST is just like a sponge you use in your kitchen to wipe up spills on a table or counter. When you pass the sponge across the surface, it lays out a film of cleaning agents which dissolves the soil and then the sponge absorbs the dissolved soil. Everything that is dissolved is absorbed and trapped in the HOST SPONGES so it can be removed by vacuuming. This is a controlled way of removing soil which meets the objective stated above. This is a very efficient way to remove soil from the carpet.