FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are possible charges for airport pickups due to airport fees. Airport wait time charges apply for delays over 30 min. By booking with us you are agreeing to the terms.
- What is your typical process for working with a new customer?
Customer must pay a deposit or pay in full at time of booking by credit / debit card to finalize their reservation.
- What education and/or training do you have that relates to your work?
GrandyCo is licensed by the City of Asheville, permitted to do business with the Asheville Airport, Greenville Airport and the Charlotte Airport. We carry 1.5 million to 25 million dollar insurance policies on our vehicles and a 5 million dollar general liability corporate policy. Our drivers must submit a criminal background check and a DMV driving record, and all other CDL requirements when applicable to drive passengers. We also conduct safety classes and do random drug testing.