What should the customer know about your pricing (e.g., discounts, fees)?
I always strive to give all my clients the best possible price i can, All of my quote's are merely estimates, once i get all the facts of the event like the total amount of hours needed, the distance to the event which includes travel time, gas, or even if a hotel would be needed am i able to give an accurate price for your event. With all of my events i do require a non- refundable deposit to hold that date and book me.
What is your typical process for working with a new customer?
Typically with all my new clients i like to schedule a phone call to be able to talk with them and get a feel for what all they are looking for in a DJ and what they are envisioning for their event. Once they agree to hire me the first step is to mark me hired on Thumbtack, then i ask for a before review which is generally how well the phone call went, did i answer all their questions etc. Then i draw up a contract which is to be signed and sent back to me along with the non- refundable deposit. Then i send a DJ Checklist for the clients to fill out and send back to me. Then typically i check back periodically to make sure everything is setup for the special day so that the event goes off without a hitch......
What education and/or training do you have that relates to your work?
I have been involved in the music industry at a very early age. I have sang in various bands and throughout my career have operated many sound systems. I have been doing events for a very long time which include Family Reunions,Birthday Parties,Corporate Events as well as private Karaoke Parties but i SPECIALIZE in Weddings.
