Covey Computer Services
About this pro
We appreciated Nick's helpful service on short notice!Jan 24, 2017
Nick was able to give me honest analysis for a very reasonable diagnostic fee. The drive's couldn't be recovered and he didn't charge me extra for the extra diagnostic time. I'd still rather talk to Nick than ship my drives to a distant facility with no idea how much it would cost (other than very expensive). I said the time priority was low but it still took a lot longer than I thought to get an answer (around 3 weeks) and Nick wasn't particularly responsive to queries during that time.Feb 13, 2016Verified
Had a hard drive crash on me about a month ago, let it sit around until I had something to back it up on to. Found I couldn't do it myself so I looked online for local help and found Nick. Nick was very helpful and knowledgeable and was willing to get to work right away. Nick was incredibly personable and willing to go the extra mile to help me recover my data. Anytime in the future that I run into a problem with my hard drives I know who I will be turning to for help.Jan 31, 2016Verified
By the far the best service, Nicks respond time was quick and so much appreciated. I will definitely will be working with him in the future.Mar 21, 2014Verified
Nick fixed my laptop in less than an hour! He worked with me on a time to meet, to drop it off and even though he was very busy that day he still fixed it! I was weary leaving my laptop behind(it has sentimental value)and because you just can't trust people these days. His reviews and the fact that the BBB is backing him made me feel better as well as Talking and meeting with him, I knew it was okay :) He was very knowledgeable and professional! Very reasonable rates as well! I will be taking all my business to him in the future!Mar 10, 2014Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I work quickly to resolve computer problems, recover data, and set up wireless networks @ $75/hr. Most problems can be resolved in an hour or two. Complex data recovery (formatted hard drive, deleted data, head crashes, etc.) is charged at $80/hr. Trip charge is $25.00. Web design, web hosting, and search engine optimization (SEO) projects have many variables that affect the price. I will negotiate a price for the entire job after researching your niche in the market and conferring with you regarding the complexity of the project you wish to implement. The cost of the initial research is $66/hr. and usually takes two or three hours to complete. Fully optimized web development is $250/page.
- What is your typical process for working with a new customer?Discuss rates, approach, estimate and scheduling.
- What education and/or training do you have that relates to your work?Business Computer Programming Wireless Networks IT Security HIPAA Security Data Protection & Recovery 15 years' hands-on experience building & repairing computers