FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Lumiere offers competitive pricing with no onboarding fees and transparent billing. We are more cost-effective than onsite resources while offering control and separation of duties of a dedicated team.
- What is your typical process for working with a new customer?
With all new clients, we perform an audit of their historical accounting, review their existing workflow, make recommendations for improvements and implement our best-of-breed tools for efficient and transparent support.
- What education and/or training do you have that relates to your work?
The team at Lumiere has worked with over 100 small businesses in some capacity over the past 20 years. We bring the experience of dozens of technology, manufacturing, retail, professional services, construction, startup, and non-profit clients to your business and offer insight that others can't.