Alpha One Heating & Air Conditioning, LLC
Alpha One Heating & Air Conditioning, LLC

Alpha One Heating & Air Conditioning, LLC

Top Pro

Discounts available
Discounts available
$50/service call
estimated cost

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A/C services needed

Responds in about 2 hours

Introduction: Home of the FREE DIAGNOSTIC with same day repair. Welcome to Alpha One Heating & Air Conditioning, LLC, your number one source for all things heating and air conditioning. We are licensed, certified, qualified, and insured. We're dedicated to giving you the very best service, with a focus on knowledge, integrity, honor, and respect. Veteran owned and operated. Founded by Darren, Alpha One Heating & Air Conditioning, LLC has come a long way from its beginnings in Charlotte, NC. When Darren first started out, his passion for integrity and high quality workmanship drove him to become highly educated and reflect moral values so that Alpha One Heating & Air Conditioning, LLC can offer you honest quality provided by highly educated and skilled technicians without concern. We now serve customers all over the Greater Charlotte area and are thrilled to be able to turn his passion into an amazing business. Darren is an Iraq War Veteran thriving in helping people. Never has he turned down a chance to make someone happy. Breaking into the HVAC industry many years ago, Darren found out that it was no easy task. He knew he had the drive, the mechanical ability, and the talent. What he didn't know was how competitive it would be. He has the natural ambition to be at the top of everything he does. This resulted in him surpassing comrades in the industry and standing out in the crowd. While learning how the industry conducted itself, Darren found that the moral compass amongst top companies was skewed a great deal. That is when Darren decided to branch out on his own and create a company based off of key moral values: Honesty, Integrity, Loyalty, and Selfless Service. He is proud to serve all those in need with the highest of quality. We hope you enjoy our services as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us. Military, Veteran, Police, and Fire Discounts available.

Current Top Pro

Hired 50 times

16 similar jobs done near you

Background checked

License verified

1 employee

1 year in business

Payment methods

Cash, Check, Credit card

Social media


Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

14 photos

A/C services needed



Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

36 reviews


Read reviews that mention:

Jahan A.

Heating System Repair or Maintenance

Would definitely recommend. Prompt response and service, knowledgeable and professional. Will continue to use Darren for my heating and air conditioner needs.
Jun 15, 2021
Quadelya B.

Central Air Conditioning Repair or Maintenance

Prompt, professional, fair pricing, and went above and beyond to get the job done right! Darren did a complete system replacement for our AC and heating. He was very upfront with pricing and even addressed and updated issues that we were not aware of without adding additional fees to the price quoted. I would highly recommend Alpha One Heating & Air Conditioning for all of your cooling and heating issues.
Apr 26, 2021
Belicia B.

Central Air Conditioning Repair or Maintenance

Darren was super informative and extremely professional. I will definitely call him again for future maintenance. If I could give 10 stars I would!!
Apr 13, 2021
James S.

Heating System Repair or Maintenance

Great experience! We brought Darren in to offer a second opinion. He saved us thousands of dollars by providing honest feedback and a plan to repair our duct system as opposed to trying to sell us a whole new system. Highly recommend his service! Will absolutely make him our HVAC resource going forward.
Mar 22, 2021
Cicily H.

Heating System Repair or Maintenance

Darren was excellent. He responded to my message and I was able to schedule him right away. Within a few minutes of arrival he figured out one problem and was able to fix it to diagnose the real issue. I will definitely be using his services again for preventive maintenance and any future repairs.
Feb 4, 2021

License Type: Heating – Group 3 – Class I (NC)

License verified on 3/9/2021

Background Check

Darren Hepton


  • What should the customer know about your pricing (e.g., discounts, fees)?

    FREE DIAGNOSTIC WITH SAME DAY REPAIR All Pricing Is Flat Rate. One price for the job. All materials and labor are built into the price plus North Carolina applicable tax. Discounts: 10% off for all Active Duty, National Guard, and Reserves. 10% off for Veterans 10% for Fire and Police 10% for Seniors Valid Identification required.

  • What is your typical process for working with a new customer?

    New and Existing customers can book online or on the phone. All contact information will be added to our customer database. During the in home visit, the technician will discuss all of what the visit entails. The technician will also ask for the homeowner to direct them to the equipment.

  • What education and/or training do you have that relates to your work?

    Certification from a technical institute in Heating and Air Conditioning. NATE (North American Technician Excellence) Certifications: Installation Heat Pump Service Heat Pump Installation Air Conditioning Service Air Conditioning Installation Gas Furnace Service Gas Furnace EPA Universal Certification

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