FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once we get the entire scope of work, we quote as best as possible considering information provided. The more information provided will result in a more accurate estimate. We are sure to explain that with any project, there can be unforeseen circumstances. We offer 10% discounts to all new customers. All estimates are free of charge.
- What is your typical process for working with a new customer?
When working with new customers, we are very detailed in explaining who we are and what we do. We believe in no-pressure selling and we will never pressure potential clients to use any of our services. Once all parties come to an agreement and the scope of work is clear, a contract will be written to clearly detail and work expected to be performed.
- What education and/or training do you have that relates to your work?
We are a General Contractor firm. Our General Contractor is licensed in the State of North Carolina. For any trade that require a license, each contractor will carry the appropriate license type required by the state.