If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
RM Carpet & flooring LLC wass established in 2021. We specialize in carpet installation as well as flooring installation and replacement. We work with carpets, solid and engineered wood. We have a team of highly skilled professionals. We know how important it’s to be honest and fair pricing. We look forward in working with you.
Overview
Current Top Pro
Hired 105 times
Serves Charlotte, NC
Background checked
3 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Install type
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
78 reviews
5
91%
4
4%
3
0%
2
3%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brian B.
4 weeks ago
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Hired on Thumbtack
They were extremely diligent and did professional tier work to help smooth out the imperfections in my floor. The communication and timeliness was what I hoped for but the price and transformation of my home is what I dreamed of. Really friendly and easy to work with but most of all a superb job execution from start to finish. They were careful with my items and I appreciate the job well done. What a relief!
Details: 501 - 1,000 sq ft • 4 rooms • Room(s) not in a rectangular or square shape • Carpet • Linoleum or vinyl • Plush • I'd like the pro to buy the carpet • Residential
Carpet Installation
Martin M.
1 month ago
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Hired on Thumbtack
Rafael and his team were incredible. They replaced our first story floors due to termite damage. He was extremely professional, punctual, and provided great quality work. Highly recommend RM carpet and flooring.
Details: Luxury vinyl flooring • 100 - 250 sq ft • Laminate • I have already purchased the materials • Home • Owner
Floor Installation or Replacement
Jason F.
May 19, 2026
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Hired on Thumbtack
Rafael did a wonderful job installing 1300 sft of Pergo Outlast flooring in our home. He was very polite and over the four days he worked at our home, we learned to trust his judgement and skills. He cleaned up after his job was done and made sure we were happy with the work. I would have no hesitation in hiring him again.
Details: Luxury vinyl flooring • 1,001 - 1,500 sq ft • Carpet • I have already purchased the materials • Home • Owner
Floor Installation or Replacement
Anna T.
Aug 23, 2025
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Hired on Thumbtack
He recently had work done on my bathroom floor and I couldn’t be happier with the results. He was professional, punctual, and very detail-oriented throughout the entire process. He carefully assessed the existing issues, explained the options clearly, and recommended the best solution for long-term durability.
Details: Repair • Partial replacement • Install new carpet pad • Dye carpet • Discoloration, staining, or odors • 1 room • Residential
Carpet Repair or Partial Replacement
Ian W.
Jul 13, 2026
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Hired on Thumbtack
Had some issues with vinyl flooring from a previous repair and our professional did a great job with a difficult situation. Answered all of my questions during the process and made adjustments when I pointed out where they were needed.
Details: Vinyl sheet • 100 - 250 sq ft • Vinyl or linoleum • I have already purchased the materials • Home • Owner
Floor Installation or Replacement
Credentials
Background Check
Rafael Gutiérrez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I believe in honest, transparent pricing with no hidden fees. Every project is different, so I provide customized estimates based on the scope of work. I also offer competitive pricing and strive to provide the best value for every customer.
What is your typical process for working with a new customer?
I start by listening carefully to the customer’s needs and answering any questions. Then I provide a clear estimate, explain the process, schedule the work, and keep the customer updated from start to finish. My goal is to make the entire experience simple, stress-free, and professional.
What education and/or training do you have that relates to your work?
My experience comes from years of hands-on work, continuous learning, and staying up to date with the best techniques and materials. I believe experience, attention to detail, and customer satisfaction are the most valuable qualifications.
