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Rockfield Pet Spa

44

hires

44

hires

Contact for price

Scheduling

Responds in about 2 hours


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About
Come wash your doggo and let's rock it, we have lots of quality products to make your dog smell good, free swimwear and much more. Ps. We don't have mobile grooming. We have a taxi service and a store :)
Overview

Hired 44 times

Serves Charlotte, NC

Background checked

6 employees

7 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, Venmo, and Zelle.

Social media

Instagram

Projects and media

37 photos

Projects and media

37 photos

Services offered
Cat grooming type
Special temperaments

Anxiety

Fatigue

Aggression

Other temperament

Reviews
Very good 4.6

42 reviews

5

88%

4

0%

3

2%

2

0%

1

10%

Customer photos

Customer photos

Showing 1-5 of 42 reviews
pro avatar
Andrea S.

Oct 13, 2022

Hired on Thumbtack

It is very difficult to find a groomer that specializes in cats. They did an excellent job of grooming my two cats both of which had some serious matting. My cats were beautiful and calm when I returned to pick them up. I will definitely use Rockfield Pet again!

Details: 10 or older • Never • Bath & haircut (for cats with matted hair) • Mobile grooming - in home • Yes, 1 additional cat

Cat Grooming
pro avatar
Brittany W.

Mar 16, 2022

Hired on Thumbtack

Rockfield took such good care of my two pups. After a few days of back to back rain they were filthy and I just didn’t have the energy to tackle giving them both baths. When I picked them up they looked like classy fellows. And smelled amazing!!!! So glad I found Rockfield and would recommend them for all you pet grooming needs!!!!

Details: Large (41 - 70 lbs) • Wiry, bristly coat • 2 - 10 years old • Anxiety • 4 - 6 months ago • De-shedding treatment • Grooming salon (pick-up and drop-off) • Yes, 1 additional dog

Dog Grooming
pro avatar
Brooke B.

May 15, 2025

Hired on Thumbtack

My cat was groomed there today. The front staff is great. The sanitary shave didn’t take long at all. However I wasn’t too happy with how the groomer handled my cat. When trying to get him back in the carrier my cat became scared possibly from hearing the blowers, loud music, or dogs barking (to be expected at a pet grooming facility). He tried to escape the carrier and I watched the groomer try to stop my cat by grabbing his tail so he wouldn’t jump down. Which lead to him yanking my cat off of the floor and holding my cat in the air by his tail to get him back on the grooming table & pulling my cat up by the tail multiple times even with me trying to intervene to get him to stop treating my cat that way. Only when I tried to intervene did a young man come with protective gloves to grab my cat the proper & safe way. I was feet away from my cat, at that point I would’ve grabbed him but the groomer kept grabbing him by the tail. I understand cats are “unpredictable” as the lady at the front desk said when apologizing however I feel like it could’ve been handled differently. From the start of my appointment I made them aware that he is a very anxious cat and gets scared easily, but he doesn’t show aggression when he’s scared. If the groomer was scared to handle my cat to get him back into the carrier, he could’ve called me over to assist. The services were decently priced and as I mentioned above the front office staff was great, but I will not be a returning customer. If they treated my cat like that within my eyesight, I can’t imagine how he would’ve been treated had I not been there.

Details: 1 - 3 years old • Anxiety • 4 - 6 months ago • I'm flexible • At a grooming salon (pickup and drop-off NOT needed) • No additional cats

Rockfield Pet Spa's reply
Dear Brooke, I’m sorry to hear that you had a difficult experience when Bogey was grabbed by the tail. I understand that it didn't looked pleasant, but the groomer acted in his best interest. He had an unexpected reaction and jumped off the table, scared by the blow dryer. The groomer did what he could to secure him, as it would have been worse if Bogey had run away, especially with other dogs present. We cannot predict how an animal will react, no matter how calm or shy it may seem. The entire store is made of glass, so we have nothing to hide regarding how we treat animals here. What happened was simply an instance of “action and reaction” on the groomer's part. You mentioned that everything was fine until the last moment, so you could have given us four stars. However, giving only one star feels unfair, especially since you did not voice your concerns during your time in the store. If you had, we could have addressed the issue right then. Writing such a lengthy review about just a few seconds of your visit doesn’t seem entirely honest. We are more than willing to refund the $25 you paid for the service.
Cat Grooming
pro avatar
Tina R.

Oct 26, 2023

Hired on Thumbtack

This groomer did fabulous job with BamBam. His coat is so silky, his daggers are trimmed, and his nether-regions are nicely shaved. I could tell he was well-taken care of. He wasn't nearly as traumatized as he could have been. I will definitely use Rockfield again.

Details: 3 - 10 years old • Anxiety • 6 - 12 months ago • Bath & haircut • At a grooming salon (pickup and drop-off NOT needed) • No additional cats

Cat Grooming
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Juliana M.

Jun 12, 2024

I'm happy to have chosen Rockfield over a year ago as a pet spa for my dogs. João and his associates are always very kind to us and especially to our dogs. Always a great service and our dogs come back very happy when they go to the spa, and another very favorable point for me is that they pick up the dog and then bring it back, which helps me a lot!!! I highly recommend!!! ⭐️⭐️⭐️⭐️⭐️
Credentials
Background Check

Joao Paulo Da Silva

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