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About
We are LICENSED! We do everything by the book according to the 2018 North Carolina Plumbing code regulations. Our work is top notch, sharp as can be and we do NOT, absolutely under any condition take short cuts!!
I've always loved working with my hands, fixing things. My father owned a plumbing company when I was younger and I used to work with him a lot. You could say I was born into plumbing!
Overview
Hired 73 times
Background checked
2 employees
34 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
2017
Services offered
Work needed
Repair of existing bathroom tiles or flooring material
Repair of existing bathroom cabinetry or fixtures
Install bathroom tiles or flooring
Install bathroom cabinets or fixtures
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
64 reviews
5
95%
4
2%
3
2%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Abeba M.
Jul 19, 2018
•
Hired on Thumbtack
I am very much satisfied with the service . he was very flexible to do the service on the same day I wanted it to be done , putting In to consideration the necessity of the hot water running around the house . I will definitely rehire him for any plumbing work I may have .
Details: Yes, the location has an existing heater • Gas tank (most common) • Bathroom • No, but I plan to purchase the water heater • House • Owner
Water Heater Installation or Replacement
Terry S.
Mar 4, 2017
•
Hired on Thumbtack
We have John replace an outdoor faucet, kitchen sink faucet, bathroom sink faucet and repair a toilet shutoff valve. Everything works great now. He is a good communicator, polite, and a nice repair man. I would recommend and hire John again to complete any plumbing work we need.
Plumbing Pipe Repair
Steven C.
Oct 21, 2018
•
Hired on Thumbtack
John and his crew did an awesome job installing our new water main line from the meter to our house. I would highly recommend him for all plumbing jobs.
Details: Other pipe installation needs • Other plumbing installation or replacement • Need professional's recommendation • As recommended by professional • Municipal water (most common) • I would like to discuss with the professional • House • Home Owner
Ritchie Plumbing LLC's reply
Thank you very much for the review Steven, please call me for anything else you need!
Plumbing Pipe Installation or Replacement
Reghan S.
Aug 25, 2018
•
Hired on Thumbtack
John was determined to find the root cause of the plumbing issue. He completed the diagnosis and repair on the same day (Saturday) for a very reasonable price. Will use this company again!
Details: No, the building is not currently flooded • Leaking pipes • Less than a week ago • Toilet • Copper • House • Owner
Plumbing Pipe Repair
Brian K.
Dec 5, 2018
•
Hired on Thumbtack
New install of kitchen/bathroom fixtures with a sewage pump. You name it, they installed it --- toilet, shower hardware, bathroom and sinks, dishwasher, ice machine, and my favorite... urinal. They also fixed several issues with the prior plumbers rough-in work. Very professional, and they took time to do the job the right way.
Details: Yes, I need to replace a sink • Dropin sink • Vanity sink • 2 sinks • One handle that controls both hot and cold water • 2 faucets • House
Sink or Faucet Installation or Replacement
Credentials
Background Check
Jonathan Ritchie
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Based on job not hourly.
What is your typical process for working with a new customer?
First, Customer calls or messages or I will reach out to the customer, whichever customer prefers. Second, meet and greet. Finally, careful review of work to be done coupled with price of that work.
What education and/or training do you have that relates to your work?
20 years plumbing experience, 4 years aircraft experience, I am very comfortable in this field.
