Trinity Mechanical Solutions, LLC

Top Pro

$70/on-site estimate

(waived if hired)

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Zip code

A/C unit

Property size

System type

Responds in about 1 hour

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About

At Trinity Mechanical Solutions, you get big-project expertise with the personal service of a small, dedicated team. Our technicians bring experience from residential homes as well as commercial and industrial facilities, including places like FedEx, Staples, and manufacturing plants. We handle everything from 1.5-ton residential units to 100-ton Voyager systems, so we’re equipped to solve even the toughest heating and cooling challenges. Whether you need installation, replacement, or repair of your central air or heating system, we focus on doing the job right, safely, and efficiently. If you’re looking for a team that truly understands HVAC across all sizes and settings, we’d be glad to help.

Overview

Current Top Pro

Hired 35 times

Serves Concord, NC

Background checked

4 employees

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Instagram

Services offered

Work needed

System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

21 reviews

5

90%

4

5%

3

0%

2

5%

1

0%

Read reviews that mention:

Lillie S.

5 days ago

•

Hired on Thumbtack

I was very impressed that for a Saturday early evening I received a response to my HVAC issue and he was at my place within an hour. Christian the technician was knowledgeable and explained throughly the work that needed to perform. He was professional every step. He was able to get my AC unit working and I was very satisfied with the job he performed.

Central Air Conditioning Repair or Maintenance

Joyce B.

4 days ago

•

Hired on Thumbtack

Chris (the owner) came to service my two HVAC units on Saturday, July 4, 2026. Before leaving, he informed both my sister and me that he was unable to fully assess the systems due to the extreme heat and suggested that we contact him if there were any issues. At that time, the air conditioning inside the home was working. Shortly afterward, we both left the property because our family member, who owns the home, had been hospitalized after suffering a stroke. I returned to the home on Thursday, July 9, 2026, and discovered significant water leaking from the ceiling. Initially, I assumed the damage was related to the heavy rainstorms that occurred on July 5 and July 9. A locksmith who was at the home asked whether the leak might be coming from the HVAC system, but at that point I did not believe it was. I immediately contacted a roofing company, and they arrived the same evening. Although they found some roof-related issues, they determined that the major leak causing water to pour onto the floor and actively leak from the ceiling was located directly beneath the HVAC unit. I was informed that the HVAC drain line could be clogged and that, if the unit had not been properly inspected and cleared during servicing, condensation could have accumulated and caused substantial water damage. I immediately contacted Chris. He stated that he could not return for two days and came back on Saturday, July 11, 2026. After I explained the situation, he advised that he had fixed the issue. However, when the roofers returned, they found additional water damage and active leaking. By that time, the ceiling had become saturated and was beginning to collapse, requiring portions of it to be cut out and removed. Chris then stated: (1) that he could not come out that day, (2) that he was only there to fix the air conditioning and that it was working with no water issues when he left, and (3) that he had completed the job several weeks earlier. These statements were concerning because he had actually serviced the units only four days before I returned to the property and because he had specifically told both my sister and me that he would need to come back and complete additional checks that he was unable to perform on July 4. It is important to note that I do not live in this home, and the homeowner remains hospitalized following a stroke. I paid Chris $600 to service two HVAC systems. As a result of this experience, I have been left dealing with missing ceilings, water-damaged flooring, and thousands of dollars in repairs. I subsequently contacted another HVAC professional who expressed shock that the drain lines and potential clogs had not been thoroughly inspected. What began as a routine service call turned into an emergency situation that resulted in extensive property damage. Based on my experience, I cannot recommend this company and strongly encourage others to seek a licensed, thorough, and professional HVAC service provider.

Details: Repair • Routine maintenance • House • Owner

Trinity Mechanical Solutions, LLC's reply

Thank you for reaching out. We would like to clarify the work that was completed during our service visit on July 4. When we arrived, the upstairs HVAC system was not operating. After diagnosing the issue, we determined that the drain pan safety switch had failed. We replaced the drain pan safety switch, and the system was restored to normal operation. At the time of our inspection, there was no standing water in the drain pan and no indication that the PVC condensate drain line was clogged. We have photographs from our July 4 visit documenting the condition of the system, and those photos were provided to the homeowner. Based on our inspection and the condition of the system at that time, there was no evidence of a condensate drainage issue that required additional repairs. The HVAC systems at the property were not enrolled in our maintenance agreement and had not been receiving routine preventative maintenance through our company. Routine maintenance includes inspecting and cleaning the condensate drain line to help prevent clogs from developing over time. Since we were not contracted to perform preventative maintenance, and there was no evidence of a clogged drain during our visit, we cannot accept responsibility for a condensate drain blockage that occurred after the service call as a result of a maintenance-related issue. We also want to address the comments regarding our experience. Trinity Mechanical Solutions takes great pride in providing professional, honest, and quality HVAC service. Our technician, Chris, has extensive experience servicing HVAC equipment at commercial facilities, including FedEx, Amazon, and military installations, in addition to residential systems. Every repair is performed according to industry standards, and we document our findings with photos whenever possible to ensure transparency with our customers. We stand behind the work that was completed on July 4, and the documentation from that visit supports that the system was operating properly with no evidence of standing water or a clogged condensate drain at the time of service.

Central Air Conditioning Repair or Maintenance

Spencer R.

3 weeks ago

•

Hired on Thumbtack

Excellent service! Chris was professional, thorough, and took the time to inspect my HVAC system carefully. He explained what he found, answered all of my questions, and never made me feel pressured into unnecessary repairs. I really appreciated his honesty and attention to detail.

Details: Routine maintenance • Routine maintenance • Attic • Outside • House • Owner

Central Air Conditioning Repair or Maintenance

Naveen K.

4 weeks ago

•

Hired on Thumbtack

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • Townhouse • Owner

Central Air Conditioning Repair or Maintenance

Alexis S.

Nov 2, 2025

•

Hired on Thumbtack

Details: Repair • Closet • Outside • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Christian Guzman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Senior discounts, my prices are reasonable and trustworthy.
What is your typical process for working with a new customer?
Make sure that the customer is heard and can ask any questions.
What education and/or training do you have that relates to your work?
EPA certified, Environmental specialists, Public Health Bachelors degree

Trinity Mechanical Solutions, LLC

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