If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Universal Remodel Inc., we specialize in roofing, restoration, and full remodeling services—from kitchens and bathrooms to decks, fences, and basements. We’ve helped hundreds of homeowners recover from hail, water, and storm damage with honesty and professionalism.
We’re a GAF-certified contractor, bilingual (English & Spanish), and passionate about delivering clean, quality work with full documentation for insurance claims when needed. We don’t cut corners—we build long-term value and trust. Let us help you make your home better than before.
Overview
Hired 4 times
Serves Greensboro, NC
Background checked
25 employees
8 years in business
Business hours
Sun7:00 am - 8:00 pmMon7:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Good 4.4
5 reviews
5
80%
4
0%
3
0%
2
20%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Stephen W.
Mar 6, 2026
•
Hired on Thumbtack
This experience was awesome. Gustavo is a punctual, professional that did a fantastic job on both the concrete foundation and the shed install. Will hire again as projects present themselves in the future. To notch work! Thank you.
Details: I'm just starting • New custom construction • No load-bearing structures involved • Less than 500 sq ft • Home
General Contracting
Andrew S.
Sep 5, 2025
Outstanding service from start to finish. Universal Remodel Inc. responded quickly, explained every detail of the project, and delivered exactly what was promised. The quality of the work was excellent, with great attention to detail, and everything was completed on time. Very professional and trustworthy—I would highly recommend them to anyone looking for remodeling or repair services.
Diane D.
Aug 17, 2026
•
Hired on Thumbtack
Of 2 estimates, this was 2x the cost for ONLY labor! Evidently they didn't need the business 😕
Details: Vinyl sheet • 251 - 500 sq ft • Vinyl or linoleum • I'm flexible • Home • Owner
Floor Installation or Replacement
Jason o.
Nov 17, 2025
•
Hired on Thumbtack
Very easy to work with, flexible and reliable
Details: Change the form or function of a portion of a room or structure • Bathroom • No existing plans, but have a good idea of what I want • No, the project is not covered by an insurance claim • As soon as possible
Home Remodeling
Andrea K.
Oct 23, 2025
•
Hired on Thumbtack
Great work and professionalism
Details: I'm just starting • Whole home or building • Replace parts of existing structure • Repair existing structure • No load-bearing structures involved • 1,500 - 2,000 sq ft • Home
General Contracting
Credentials
Background Check
Sherly Zuniga
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of work, materials, and project complexity. We provide full-service project management, handling everything from planning to completion.
We offer competitive pricing in the Greensboro area and surrounding cities. For insurance-related projects, we work directly with the claim to help maximize your coverage. For out-of-pocket projects, we provide clear, detailed estimates with no hidden fees.
Discounts may be available for larger or bundled projects. A deposit is typically required to secure scheduling and begin material ordering.
What is your typical process for working with a new customer?
We start with a free inspection and consultation to understand your project.
Then we:
Evaluate the full scope of work
Provide a detailed estimate
Review options and answer questions
Schedule the project
Manage and complete the work from start to finish
We coordinate all trades involved (roofing, drywall, paint, plumbing, etc.) and handle all required permits with the city to ensure the project is completed according to local regulations.
For insurance claims, we also assist with documentation and communication.
What education and/or training do you have that relates to your work?
We have extensive hands-on experience in construction, remodeling, and restoration.
We are certified through GAF Roofing
, allowing us to install roofing systems according to manufacturer standards and offer strong warranty options.
Our team stays updated on building requirements, materials, and best practices to ensure high-quality results.