Velvet & Ashe LLC
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Service
It’s free with no obligation to hire
Overview
Hired 4 times
4 employees
2 years in business
Payment methods
Credit card, Paypal, Venmo, Zelle
Social media
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
Bathroom Remodel - In Progress
Approx. $10000
Willy Wonka Baby Shower
Approx. $2500
Photos and Videos
6 photos
Reviews
4 reviews
Shantelle B.
Administrative Support
Velvet & Ashe took the time to capture the essence of our organization and developed a great project management plan that will excel our organization to the next level in 2021. So excited to work with their team!
Nov 10, 2020VerifiedVelvet & Ashe LLC's replyThank you Shantelle! It has been a pleasure and we are looking forward to helping take you all to the next level!
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Christy A.
Administrative Support
Excellent service, and I highly recommend her.
Oct 5, 2020VerifiedVelvet & Ashe LLC's replyThank you Christy!
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Kathy H.
Handyman
We had this company do a few handyman jobs like, wall patching, hung some blinds. Back wall of a kitchen island tiled and some shower trim added. Few other small things and baseboards installed in a bedroom. I paid for 2 and 1/2 days but it’s not complete. Still need the patches and trim painted. When we tried to schedule a time for him to come back, the company stopped responding to us so we had to find another company to finish what was started. Very disappointing. We were pleased with what did get done tho.
Oct 12, 2020VerifiedVelvet & Ashe LLC's replyHello Kathy! Thank you for your review. To clarify, you paid for 2 1/2 days of work that was completed in two 10 hour days to your satisfaction. When he was done you let us know that you were very pleased with his work and wanted him to come back out to complete additional work that needed to be completed but you were not yet ready to proceed. When our handyman left the home he let you know that when you were ready to proceed with the next phase to contact us. He also let you know he would be tied up with a large project over the week or so. At the time, this was understood. The homeowner contacted us on 10/08/20 (Thursday) to let us know she was ready to proceed with the next phase. I let her know we were working on the handyman schedule for the following week, received her availability, and would contact her early this week to schedule her timeframe. Her schedule was going to be delivered to her today 10/12/20 (Monday). We appreciate honest feedback from our clients because it allows us to improve our processes and continue to provide stellar service. We never stopped responding and the homeowner was lined up to be scheduled for this week. I apologize if there was a misunderstanding along the way but we are glad you were able to get the work complete.
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Kaye P.
Velvet & Ashe (the whole team!) are amazing. My assistant took a ton of tasks off of my plate and did everything excellently. Highly recommend.
Sep 17, 2020Velvet & Ashe LLC's replyThank you for the kind words, Kaye!
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FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Each project is individually quoted. Pricing is determined by the scope of your project.
- What is your typical process for working with a new customer?First step in our process is the consultation which can happen in phone or in person. This consultation helps us define your project. Afterwards we will follow up with additional questions and start building out the phases of your project.
- What education and/or training do you have that relates to your work?Our team has a combination of education and experience that spans from UNC-Greensboro, UNC-Chapel Hill to SUNY Oswego with degrees in business, women's studies, journalism, and education. We share 25+ years of combined experience in project management, implementation, sales and customer support roles.