Outdoor Exposure LLC
Hired 84 times
23 years in business
Cash, Credit card, Paypal, Square cash app
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Tree Removal & Clearing
Photos and Videos
Outdoor Landscaping and Design
Reason for 1 star is due to never receiving a quote. Guy came by, looked over project, was informed we should receive a written quote within 1-2 days. Several days passed, nothing. I emailed and was given an excuse they were busy but would get it to me asap. Few days passed, still nothing. Email again, apologized saying we would get it by that pm... Again, no emailed quote. After multiple emails saying it was on the way. Never even a follow up email to confirm we received a quote. Clearly they didn't want my business and this was just a waste of time.Apr 23, 2019VerifiedOutdoor Exposure LLC's reply
Adam, I personally emailed the quote to you sir, it shows as sent. I will resend it tonight as a PDF. Please check your spam folder.
They value the work that they do!Apr 19, 2019Verified
Land Leveling and Grading
Made appointment and they never showed up. There was probably an error or glitch in the messages program have since resolved. This company was very apologetic for the confusion and seem conscientious.Mar 25, 2020Verified
Tree Trimming and Removal
Looking forward to the work, really appreciate Scott’s knowledge and time.Sep 10, 2019VerifiedOutdoor Exposure LLC's reply
Thank you so much!
Tree Trimming and Removal
Scott and his crew took down 19 trees down in our yards. They did a great job and went beyond by looking at the other trees on our property and fixing things with them is something needed to do done. Our yard looked completely different after they were down. A great experience and would definitely use them again.May 10, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer price match guarantee! Plus $100 VISA Gift Card! See terms and conditions: *We will match any quote from another licensed and insured contractor. Only valid on jobs over $1000.00
- What is your typical process for working with a new customer?1: Potential Customer: a) Initiate contact with customer b) Discuss Job & Setup appointment c) Meet, assess job, present quote 2:New Job a)Schedule Job b)Complete Job as agreed c)Crew Leader or myself walks Jobsite with Customer to insure Job is totally complete and Customer is 100% satisfied. d)Invoice given to customer. PEACE OF MIND/ RISK FREE *Outdoor Exposure NEVER ask for any deposits or money up front from our customers.
- What education and/or training do you have that relates to your work?•I have been cutting trees, operating equipment since I was young! •I graduated from NC State University. •Pesticide Classes and Training •ISA Tree Risk Assessment Training •ISA Tree Care Safety Program •All our Employees go thru Tree Care Safety Class prior to working in the field.