FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My coaching packages are very simple. They are based on how fast the client wants to move and, therefore, how much of my time it will take. If they do not want a package, I work with them for $125 per hour. This usually includes pre-meeting prep and post-meeting documentation.
- What is your typical process for working with a new customer?
It depends upon the service being provided. But, typically, the client provides some initial information via email so that I can prepare for our first meeting. We have a first meeting. I use that information to create a first draft of the deliverable. We then meet a second time to discuss the deliverable. I use information from that meeting to create a second draft of the deliverable.
- What education and/or training do you have that relates to your work?
I am constantly learning and doing research. This is a requirement if I am to continue to serve my clients. My education comes from various sources depending upon what I need to know. However, my formal education is from the Duke University Fuqua School of Business where I earned an MBA.