FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We purchase products wholesale and sell at retail. We do not charge an hourly rate if clients are purchasing product.
- What is your typical process for working with a new customer?
We will ask questions when scheduling the appointment as to the style, color palette and when they need the project completed. on the appointment, we'll discuss the specifics of your project, help determine the budget and make some preliminary design suggestions. No project is too big or too small. Depending on the size of the project, we may be able to get started with just one meeting. Our initial appointment typically lasts about an hour. Larger projects may require more than one appointment. Then, we will go to work creating a design vision that matches top quality home furnishings products with the lifestyle look you desire whether it is traditional, transitional or contemporary. We will work with you from the idea stage all the way through delivery and installation of products.
- What education and/or training do you have that relates to your work?
We attend an annual Decorating Den conference for a week to get training in the latest trends and offerings from our suppliers. Additionally, we attend Furniture Market in High Point twice a year to see all the new offerings. We also have suppliers attend a monthly meeting to educate us on their products' features and benefits.