FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
typically I charge by the hour. If there are extra things that the customer would like done I would price that accordingly.
- What is your typical process for working with a new customer?
typically I would listen to the customers needs over the phone and then schedule a time to come to they're home for an estimate. At the estimate I will walk through your house and you can tell me what you would need done. I'll also take note of things that would need special tools/ products (for example: granite counter tops, high ceilings.) then I would give you a price and hopefully leave having answered all your questions and with a date scheduled to clean your home.
- What education and/or training do you have that relates to your work?
I've grown up around the cleaning industry. Helping out with my father's business since I can remember has given me natual customer service experience. I also know alot about natural cleaning meathods and how to remove odors and stains. I also have a natural eye for detail.