FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All quotes are itemized so you can compare with other working contractors, we confirm all change orders through customer signature, and work orders are adjusted accordingly to the communicated changes! As a customer that means no hidden fees or costs at the end of the project!
- What is your typical process for working with a new customer?
We walk you through the entire process, from initial consultation through final walkthrough.
- What education and/or training do you have that relates to your work?
We consistently push the envelope on our education maintaining the highest standards in ANSI, and the TCNA manual, we are also members of the National Tile Contractors Association.