Musiq Magiq LLC
Musiq Magiq LLC

Musiq Magiq LLC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I Bring unusual song-related props to the job and use a lot of humor with them as ice breakers and keep the energy high during the event I take great joy in providing my service for life events and having my clients say "Great job, Thank You!
Overview

Hired 17 times

2 employees

19 years in business

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Reviews
Very good 4.5

19 reviews

5
74%
4
11%
3
5%
2
10%
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pro avatar
John W.
May 29, 2013
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Hired on Thumbtack

Hired on Thumbtack

Musiq Magiq LLC's reply
Thank You John. This will be our second year of furnishing DJ services to Jellystone Campground in Emporia, VA and we truly appreciate your hospitality, the cleanliness of your park and the service you give to your RV customers and us.
DJ
pro avatar
Mrs H.
Feb 11, 2016
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Hired on Thumbtack

Hired on Thumbtack

DJ
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Michelle P.
Apr 14, 2016
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Hired on Thumbtack

Hired on Thumbtack

Musiq Magiq LLC's reply
After reviewing my many contracts, I can't find your name on any of them as a principle to address any issues. Please refresh my memory as to when, where and specifics.. I am also forwarding this post to Thumbtack for clarification..
DJ
pro avatar
Bill H.
Jul 28, 2013
My wife and I contracted Kim to bring his music ensemble to the Lake Gaston Lion's Club in Henrico, NC on April 27th 2013 to help us celebrate our 55th wedding anniversary with close to 100 in attendance. He was more than accomendating with his playing what we wanted and also got into the act on the dance floor to encourage interaction with some of his selections. As for myself, I got to wear a rubber chicken on my head and learned the Chicken dance. Most of the crowd were seniors and all enjoyed a fun evening with Kim. He was about to put on a Tux for the event but we convinced him just to be casual as the rest of us were. I really don't know what would improve his professionalism with what he did for us.
Musiq Magiq LLC's reply
Bill, I came to do a job and gained two friends and a church home in the process. You and Anne have my utmost respect and thanks.
pro avatar
Michelle A.
Sep 30, 2014
Kim was our Master of Ceremonies for wedding this weekend on 9-27-2014. I hired him off of the positive reviews only to get a big disappoint on our big day. First, his tone in one of emails I received back was very unprofessional. He listed the amount work that is required to add one last song to the reception playlist (I requested a Frank Sinatra Song about 4 days before wedding, I know it was late but it was one song!), however he did take the request, but his email was very snarky and rude. He could have just said I can't do the request because the playlist has already been set. I hope you understand. Here is a song similar to your request will this suffice. I would have been ok with a response like this, not the snarky email. When I first met him at our wedding about 2 1/2 hours before the ceremony, he did apologize for his tone which I appreciated. Then, as we went over the songs for the ceremony like the processional, he was only going to play one song for processional even though I sent him a playlist with our songs 3 weeks before my wedding. He didn't have my own song for me and my father to walk down the aisle with. He had to update that on his paper and pull from music database even though I already provided the songs weeks ago. This not something that should be done 2 1/2 hrs before I walk. I was very upset, but he did get the song.... BUT when it came time for my bridal party to walk, he played wrong version of the song I had requested. I requested a string quartet of the song which I know he knew about it because I verified the song on paper when I spoke with him before the wedding. I noticed the song had words amd the party was walking and I was like what the h*ll is going on. I demanded to know what was happening to the song, this is when coordinator informed me that song version couldn't play because he couldn't access it via internet to get to it. Highly unacceptable because this means you didn't put that song in your database prior to the wedding! You should have planned for no internet connectivity..the wedding location was isolated. I am so unhappy that the wrong version was played. Its the ceremony, the most important part. Then, I had asked you months ago when I booked you about having a microphone available for the Officiant, you said that there was one. I asked you again on the day of and you said you had one for him to use. I explained to him, my coordinator would get it before we walked. Apparently someone didn't inform coordinator of how it worked because when Officiant went to use it, it wasn't working. Good thing it was a small wedding. During the reception, I received an apology for the song issue. When entrance for party was done, the song was so low I could barely hit it. For the first, second, and third dance the same. I was also informed of some ice breaker to get people to dance during reception if no one was dancing for reception during the pre ceremony visit with him, which I wasn't 100% ok with being I was informed on the day of, however, I'm glad he did it, but I should have been informed weeks prior not on day of. Then, I was getting asked questions during reception about what to do for speeches and a toast. Also, when it was time to cut the cake, there was no involvement from DJ he just said we are cutting the cake, didn't even get people involved or even say the cake cutting ceremony script like groom and bride will cut the cake together and groom will now feed the bride the cake.....Nothing was said. It was just the music playing with no DJ telling everyone what we were doing. Good thing I knew what to do. Also, he was informed of this process weeks ago on the detailed timeline I provided. Now, as the night progressed the music we had requested was played and he did his best to ensure guests were having a good time. However, at this point in the reception.. I longer cared because of the issues above. I was so upset with his performance. I thought I had gotten a great DJ based off reviews I have seen and I was wrong. This was a once in a lifetime moment! Something that people will remember for years to come and something that Ill remember the rest of my life. I'm not pleased with your performance. I should have met you in person, well before booking with you. This I regret, but I didn't have time to being I lived over 4hrs away. I trusted your reviews, and after speaking with you over the phone, but I was let down on our big day and this is something that I can not look past. Your assistant Brian should be running the show. I'm sorry, but you will not be receiving any referrals from me.
Musiq Magiq LLC's reply
Thank you for your opinion. Let me address this point by point. I am and was ill the week of the wedding and wouldn't cancel because of the hardship that would have put you through. You did not need to know this, but if it had been a month out or more, I would have cancelled and returned your deposit. This is a serious thing, I am scheduled for a MRI in Richmond in the very near future. This is why Brian did most of the work. The bridal party procession song was ordered, downloaded from Rhapsody almost as soon as I got the list the first week in September.. It had been tested multiple times before we ever came to the venue. When we tried to get it to work, we were informed that it was windows protected, This meant that it was playable in Windows Media Player, but not in Winamp, however, there were no internet services available so I informed the coordinator of the fact and told her I had to substitute another version. We could not have known this prior to the wedding unless we had spoken to the coordinator. She said she would inform you what was happening. BTW, I made three unanswered phone calls to the coordinator regarding some of the other issues and asked her to call me. No call back. One of those issues was the Bride/Father song and it's relationship to the processional. Having no answer, I procured the song and stashed it as a backup if it was a part of the ceremony. The wireless microphone was tested prior to the ceremony and after. The coordinator rushed out, grabbed the mic and said, "The bride wants the mic now." The Officiant received no training as a result of this. The Officiant held it below chest level and if I had turned up the volume any more, it would have squealed. I only asked you about the speeches because the owner's husband asked me if there was going to be a champagne toast, Your detailed timeline didn't address it and I didn't remember if we had spoken about it. I accept the criticism on the cake and offer no defense, You are correct that this was substandard. The good parts of this wedding weren't addressed. The dance floor was full all night long and your guests had a great time. I am sorry that your and my high standards were not met to your satisfaction and I wish you and Eric, a long happy blessed married life.