FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a discount for reoccurring jobs, as well as for when you refer a friend. I offer 20% off your price after first clean for reoccurring jobs, and 25% off when you refer a friend!
- What is your typical process for working with a new customer?
When I have a new client, I always talk with them about exactly what they need done and make sure there is nothing special that they need/want done. I proceed to type up their documents that include their estimate, what their clean includes, extras they can add, as well as a couple things to know about Clean Freaks. I send those documents to them, along with my personal information.
- What education and/or training do you have that relates to your work?
I have been professionally trained twice, by different people and different systems. I personally have been cleaning houses for a little over 2 years now, and I love it.