FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are budget friendly! Please, let us know if you have a budget and we will gladly work with you.
- What is your typical process for working with a new customer?
After initial contact, we schedule a consultation. This is where we go over the following: Who is TMT and how did we started. Our insurance. Our employees. Paperwork. Lockbox information (if necessary). How to schedule appointments with us. Payment information. What we need from you to get you started with our services. Then we will discuss the routines for your pet(s) and how we can best ensure that we are properly meeting your needs. Some of the things we will talk about are: Feeding – how much and how often? Do all pets eats in the same area or should they be separated? Do they need coaxing to eat all of their food? Is water from the tap or filtered? Does your pet get treats? How many and how often? Is any pet on medication? If so, how much does he get and how often? Location of leash and poop bags. Location of litter box, scoop, bags, and broom or vacuum to clean up area around litter box. Where to dispose of pet waste. Mail and newspaper pick-up. Preferred method of communication for receipt of our virtual notes. Any other particulars so that we can make the visits the best for your pet.
- How did you get started doing this type of work?
I have been in the pet care industry since I was 14. Back then pet care was a means to make money doing something I loved, cuddling animals. As I grew in the industry I learned how to groom, vaccinate and administer medication under professional supervision. I continued work in alongside animal rescue and furthered my education in the fine arts as the years passed. Even now as a mother, I am still fond and in love with caring for animals, I am gifted the joy of passing along that amazing fondness to my children.