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About
I am dedicated in providing you a Tax or Accounting Solution for your personal or business needs. I love what I do and love helping people.
Overview
Hired 9 times
Background checked
3 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Square cash app, Stripe, and Zelle.
Services offered
Accounting needs
Bookkeeping
Preparing tax returns
Managing AR and AP
Preparing fin. statements
Entity type
Individual or sole proprietorship
Partnership
C-Corp / Corporation
S-Corp
Industry
Sales & marketing
Healthcare
Technology / IT
Manufacturing
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Good 3.6
5 reviews
5
60%
4
0%
3
0%
2
20%
1
20%
Your trust means everything to us. Learn about our review guidelines.
Young-He R.
May 20, 2020
•
Hired on Thumbtack
very happy and satisfied by her professionalism and expertise. She Will be my next year tax preparer.
Individual Tax Preparation
Peter L.
Mar 20, 2021
•
Hired on Thumbtack
Why am I limited to “3” items? She is ALL “5” items and more in my humble opinion. She was the first to reply to me (she WAS NOT the first person I contacted, actually she was the LAST) to top it off I had to go out of town the same day. She went out of her way and came to her office much earlier than planned to accommodate me. That in my experience goes “ABOVE AND BEYOND” she is OUTSTANDING, great customer service.
Individual Tax Preparation
Orlando D.
Jun 7, 2021
•
Hired on Thumbtack
We began communicating in December 2020 about me hiring her. Initially, she was very prompt to respond. She responded to phone calls, texts and we did a video conference. When the new PPP money became available she said she could do that for me, as well as, the EIDL. Since I didn't receive any money the first time around I thought great this is someone who has experience and can help me. She required payment up front so I paid her. As the weeks slipped by and the two weeks window for sole proprietors was gone I began to call and text her. She was becoming more and more difficult to reach. It finally got to the point where she stopped returning my calls and texts altogether. As of today the lenders are out of PPP money. My banker told me he could have done it for me for free. For whatever reason I trusted her. I have no PPP money, no EIDL and I she hasn't offered to return the money I paid her. To say I am highly disappointed is an understatement.
Accounting
Singareni m.
May 6, 2019
•
Hired on Thumbtack
Responded promptly in the beginning and before we could discuss the scope, she stopped communicating completely.
A Paylady LLC's reply
We typically respond promptly and courteously for all our quote or requests. We apologize for any inconvenience this may have caused. Please feel free to contact me direct again and I will respond accordingly with an update of services. Thanks again for making me aware. Please contact at (910)583-6005 or taxlady9747@gmail.com.
Accounting
John F.
Apr 10, 2021
•
Hired on Thumbtack
She is great to work with!
Accounting
Credentials
Background Check
Kristi Chavous
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We customize pricing in accordance with the time it takes for completion and the complexity of the work performed. All customers are different and our pricing reflects this difference also. Discounts are available for bundled services and customer referrals. Please be sure to inquire about these discounts.
What is your typical process for working with a new customer?
Our typical process for working with new customers is as follows: 1) Schedule an intake interview to properly access the client needs for services performed. This is usually done in person. However, it can be done over the phone to accommodate distance or timeliness. We accommodate many clients out of state. 2)Determine the client services performed and the quoted pricing for completion. 3) Establish goals and/or the items needed to complete services performed 4)Estimate a projected completion date for services rendered based upon the priority and documents needed.
What education and/or training do you have that relates to your work?
Bachelors of Art Degree in Public Administration and additional education in Accounting to qualify for Certified Public Accountant certification. I have cumulative five years experience in the Accounting field working for A CPA firm and a Public traded Financial Firm. I have worked independently in Accounting and Taxes for over ten years. Every year I take continuing education to remain current and consistent with tax/accounting education. I am a registered tax pro with the Internal Revenue Service under their annual tax preparer program.
