Icy Hot Heating and Air Conditioning
$85/on-site estimate
(waived if hired)
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About
Icy Hot Heating and Air Conditioning Inc. is a locally owned and operated HVAC company that has been serving the Raleigh, NC community since 2008. This local presence and deep roots in the community set them apart from larger, impersonal HVAC providers.
The company's team of highly trained and skilled technicians is dedicated to delivering exceptional service with a focus on quality, attention to detail, and cleanliness. This commitment to professionalism and attention to detail ensures that Icy Hot Heating and Air Conditioning will do an outstanding job in servicing, maintaining, or installing any HVAC system.
Icy Hot's technicians are equipped to handle a full range of HVAC services, including maintenance, repairs, and installations for heating, air conditioning, and air quality systems. This comprehensive expertise allows them to address all of a customer's HVAC needs, providing a one-stop solution.
Furthermore, the company takes pride in offering 24/7 emergency services to address urgent HVAC issues promptly. This responsiveness and dedication to addressing customer needs, even outside of normal business hours, demonstrates Icy Hot's commitment to exceptional customer service.
Lastly, Icy Hot Heating and Air Conditioning is licensed, insured, and bonded, providing customers with the peace of mind that they are working with a reputable and trustworthy HVAC provider. This commitment to professionalism and safety further sets the company apart.
In summary, Icy Hot Heating and Air Conditioning's local expertise, skilled technicians, comprehensive service offerings, emergency availability, and dedication to quality and customer satisfaction make them the ideal choice for all of a customer's HVAC needs in the Raleigh area. Customers can trust that Icy Hot will do a great job in delivering exceptional results.
Overview
Serves Raleigh, NC
Background checked
2 employees
24 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Work needed
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Great 4.7
48 reviews
5
92%
4
2%
3
0%
2
0%
1
6%
Vince M.
Dec 27, 2017
From Google
When your furnace is blowing cold air, obviously the first thought going through your mind is how bad this is going to be. When it happens around Christmas time...well, you get the idea. Our furnace had been blowing cold air, off and on, for awhile and we just kind of put on another layer and ignored it. When it worked, we were ecstatic. Well, with the upcoming sub-freezing temperatures forecast, we knew we had to bite the bullet and get it looked at. We called Icy Hot in the morning, the day after Christmas and they came out within 4 hours of the call, right when they said they wouldAfter about 20 minutes working on our furnace, Frankie comes down and says "You need a new unit". Our jaws dropped at the bad news. Then he says "Just kidding" and laughed. That type of personal interaction is just another positive about Ice Hot. It turned out it was a very simple fix and our furnace was working perfectly.I can't state enough how trustworthy and professional Frankie and the folks at Icy Hot are. In this day and age of reports of companies taking advantage of uninformed consumers (which when it comes to HVAC, I fall squarely in that uninformed category), it is so refreshing to have a company like Icy Hot that takes pride in their customer service, pride in their work and pride in their honesty.In summary, have ZERO fear in calling Icy Hot for your HVAC needs
Brian S.
May 15, 2018
From Google
Way over priced!
Amy F.
Aug 30, 2018
From Google
Icy Hot got our air conditioning fixed before our 15 month old had to have another miserable night, can't thank them enough. Our air went out on Sunday evening, we had another local company come Tuesday to evaluate the problem. They diagnosed a leaking evaporator coil and gave us a quote for a very pricey fix. Given the expense we were facing, I called around and Icy Hot gave us the best quote by far. Frankie followed up with me in a very timely manner and was able to get the part and do the repair within 24 hours after I confirmed to him that we wanted to move forward. Highly recommend Icy Hot for speed in getting the repair done, professionalism and best price that we found.
Vin D.
Apr 25, 2019
From Google
We have used Frankie for several years to maintain the heating and air conditioning systems at our home in Cary; we also had him replace our twenty-year-old furnace this year. I appreciate that he triages the most pressing service calls to the top of his queue while still being responsive; I can't remember a case where he couldn't come out on either the same day or the next day. His work has been top notch and he doesn't do "good enough for now" or apply temporary bandaids. If something does go wrong down the road, he stands behind his work. He arrives on time or calls if he is held up on another job. I believe he's a one-truck shop and I like working with Frankie on every call since he's gotten to know our house and systems.
Dana H.
May 27, 2020
From Google
Frank and the team at Icy Hot Heating and Air Conditioning, Inc. have been a pleasure to work with. They are responsive and overly communicative, which is greatly appreciated. They offered pictures and step-by-step explanations of what they were going to do, why they were going to do it, and when it would be done. I had an ancient air-handler that they helped me preserve until I was ready to replace it. They took time to understand the situation we were in and helped us come up with a plan of action instead of forcing the up-sell on the spot. When I was ready to replace the air-handler, of course I called Frank and team!Amazing and courteous customer service. Would highly recommend.
Credentials
Background Check
Firas Asfari