FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $250 service call, which includes the first hour of labor—most jobs are completed within this time. After the first hour, labor is billed at $125/hour. If your issue is resolved in less than an hour, we recommend using the remaining time for a general inspection of your electrical system to catch any potential issues early.
- What is your typical process for working with a new customer?
Our office starts by speaking with you to understand your needs and document the details of your request. We then schedule an experienced electrician—equipped with those notes—to evaluate the situation and address it as efficiently as possible. Our electricians are clear, honest communicators who prioritize quality work and doing the job right over upselling or unnecessary costs, ensuring you feel confident every step of the way.
- What education and/or training do you have that relates to your work?
Our team includes licensed electricians with hands-on experience across new construction, remodels, and service work. We combine formal electrical training with real-world field experience, ensuring our work meets code requirements and is completed safely, efficiently, and to a high standard.