FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. Final cost depends on the type of lock, complexity of the job, and parts required, but we always: Offer free estimates before any work begins Explain all options and prices clearly Never start a job without the customer’s approval Provide fair, competitive rates based on industry standards Charge only for the services and parts you choose Our goal is to make sure you know exactly what you’re paying for and feel confident in every step of the process.
- What is your typical process for working with a new customer?
We provide mobile locksmith services and come directly to your location whenever you need assistance, saving you time and hassle. Every step, from initial contact to jobcompleation, is tailored for your convenience.
- What education and/or training do you have that relates to your work?
I am fully licensed in North Carolina, holding all required certifications for professional locksmith services. My credentials and compliance are always up-to-date, offering you reliable and trustworthy Service.