FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At KARUMA CLEANING, we offer competitive and fair pricing based on the size of the area to be cleaned, the type of service required, and the service frequency. We provide personalized quotes to ensure our clients pay only for what they truly need. Additionally, we offer special discounts for recurring cleanings and occasional promotions for new clients. There are no hidden fees, and we always provide a clear price before starting any work.
- What is your typical process for working with a new customer?
At KARUMA CLEANING, our process with new customers is simple and efficient: Initial Consultation: We communicate with the customer to understand their specific needs, the type of cleaning required, and the service frequency. Personalized Quote: Based on the provided information, we offer a transparent and detailed quote. Service Scheduling: We schedule the cleaning at a date and time convenient for the customer. Service Execution: Our team arrives on time and performs the job professionally, ensuring a deep and high-quality cleaning. Review and Satisfaction: Upon completion, we ensure the customer is fully satisfied with the service. Follow-Up: We provide follow-up to ensure an excellent customer experience and to schedule future services if needed. We focus on providing reliable, high-quality service to build long-term relationships with our clients.
- What education and/or training do you have that relates to your work?
At KARUMA CLEANING, we have extensive experience in the cleaning industry, which has allowed us to develop effective and detailed methods to ensure impeccable results. We stay up to date with industry best practices, using high-quality products and techniques to provide a professional, efficient, and safe service. Our commitment to excellence and customer satisfaction sets us apart in every job we do.