FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Lane's Contracting offer Discounts to Veterans and Seniors. We offer a Roof for Troops Program through GAF. We also offer financing through Wells Fargo, however, we pride ourselves in not ever being the most expensive roofer, and because we offer the highest quality and longest lasting materials in the roofing industry, we will also not be the cheapest price you find, but we are fair and affordable and want to make it easiest for you to get protected with a new roof or sidding today.
- What is your typical process for working with a new customer?
Typically we will reach out to find the best time to meet on-site for a free estimate on your replacement of Roofing, Siding, or Windows. Once Ricky arrives in his White truck with Lane's Contracting wording, he will discuss with you what you are looking to do. Then he will carefully take measurements and then go over all of the Free estimate with you and discuss what your options are. If you decide to go with Lane's Contracting, Ricky will explain the rest of the process, go over your choices of colors, and set up a day that is best to get you a replacement. He will also share with you what to expect during the installation, how long it should take, and even help you with your Insurance claim. We don't sell roofs, we build relationships!
- What education and/or training do you have that relates to your work?
We are GAF Master Elite Certified Roofing Contractors that less than 2% of roofing companies in the U.S. have acquired. We are also certified JamesHardi installation contractors which guarantees you will have the best and most knowledgebale installation of and answers to questions of JamesHardi siding products