FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to be as transparent as possible with online prices, and always provide prices as a range (ex: $350-400). We almost always charge the bottom of the range, but without knowing the exact condition of the house the range allows there to be no surprises if there are extra hours involved in the cleaning versus what we estimated during the online quote. We can also offer discounts for military, senior, and recurring cleanings.
- What is your typical process for working with a new customer?
We provide an estimate based on your homes sqft, beds, and baths. We will log you into our system and charge a 20% deposit as required for the HouseCall. We show up on-time, and once on-site we'll conduct a quick walkthrough to inspect the condition of your home and ensure we can meet expectations outlined in the online estimate.
- What education and/or training do you have that relates to your work?
Our cleaners have years of experience in a variety of residential, commercial, Airbnb, and vacation rentals. We are all background checked, a google guaranteed business, and fully insured!